[Devtools] Dev Suite Mac Installer

[Denis Golovin]

Next option would be to show devtools using right click context menu and
check for console log entries.

Where did it stack exactly? It could get into trouble in several places:
1. Right after start with blue screen ( should not be the case, because it
happens in case code has an invalid syntax)
2. During detection of installed software
3. During installation

Would be also goodb to know what is the version of installer?

HTH,
Denis

On Mar 9, 2017 07:32, "Burr Sutter" <bsutter at redhat.com> wrote:

OK - this user is telling me it just runs for a really long time and does
nothing, no logs produced.



On Thu, Mar 9, 2017 at 10:28 AM, Denis Golovin <degolovi at redhat.com> wrote:

> Logs are placed in destination folder selected on second step of
> installation. Default location is for 1.3.0 is
> /Applications/DevelopmentSuite/. Prior that version default location was
> in user home folder as Andre pointed out.
>
> Denis
>
> On Thu, Mar 9, 2017 at 3:23 AM, Andre Dietisheim <adietish at redhat.com>
> wrote:
>
>> Hi Burr
>> current versions have the installer log placed right into the root of
>> destination folder. For me it's
>>
>> /Applications/DevelopmentSuite/install.log
>>
>> I remember though, that earlier versions installed to /User/<my
>> user>/DevelopmentSuite/ and might have put the log into a target folder.
>>
>> Cheers
>> André
>>
>> Am 09.03.17 um 06:04 schrieb Misha Husnain Ali:
>>
>> This may be a useful self-troubleshooting addition for our mac installer
>> docs. Following thread but if a good response is received off-list, I'd
>> appreciate a cc.
>>
>> Regards,
>>
>> Misha Husnain Ali
>> Senior Technical Writer | CCS Brisbane
>>
>> On Thu, Mar 9, 2017 at 12:36 PM, Burr Sutter <bsutter at redhat.com> wrote:
>>
>>> I have heard a rumor of a "failed install'.
>>>
>>> What are the tricks to capturing logs?
>>>
>>> I need to instruct a user, via email, therefore I need very explicit and
>>> well written instructions on how to capture logs that we will need to debug
>>> his failed install :-)
>>>
>>>
>>>
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