A belated introduction from a lurker. (Andrew Ross, I was in Brisbane last fall on business. Lovely city!) Name: Karen Schneider Location: Florida/Georgia Profession: Community Librarian Company: Equinox Software Inc. ("The Evergreen Experts" -- we support Evergreen OSS library automation software) I have a variety of roles in the company and one emerging role is to help shape the direction of Evergreen documentation, including selecting and providing oversight for documentation writers on a grant project, helping to provide direction on schemas, style guides, etc., and whatever else comes up. We are (very likely) adopting the Fedora styleguide, discussing a move from Dokuwiki to Docbook, integrating documentation into the development timeline, etc. What other projects or writing have you worked on in the past? * I do not have a documentation background, though I have written two technical trade books and have an MFA in writing. I have published over 100 articles, mostly industry-specific trade articles for library and technology magazines, though also a handful of literary essays. (Yes, I think that counts -- writing is writing, and after reviewing a series of documentation contributions this only confirms for me that some folks have it and others do not.) What level and type of computer skills do you have? * I am a generalist with typical business skills (perhaps better than average). I have been online since 1990. I am not scared of a command prompt but also don't seek one out if I don't have to. ;) Like most librarians I have a good feel for structured data and for metadata. What other skills do you have that might be applicable? User interface design, other so-called soft skills (people skills), programming, etc. * I am teaching myself Docbook (next up, XSLT). *I run a local writers' critique group (where I am informally known as their beloved "hard**s" ;) ) and have very good editorial/review/critique skills. If I can understand it, I can usually salvage it and can provide feedback at every level -- detailed/directive; suggestions; general advice; etc. * In my decades in the full-time workforce I have initiated, hired for, and provided oversight for a variety of projects (including usability, software development, etc.) and have been an administrator of various flavors at various times. What makes you an excellent match for the project? * I don't know that I am an "excellent match" at this point. I'm sitting back and listening/learning. If a role opens up, I'll speak up. I'm always happy to look at anything you want me to. | Karen G. Schneider | Community Librarian <div class="Ih2E3d">| Equinox Software Inc. "The Evergreen Experts" </div>| Toll-free: 1.877.Open.ILS (1.877.673.6457) x712 | <a href="mailto:kgs@esilibrary.com" target="_blank">kgs@esilibrary.com</a> | Web: <a href="http://www.esilibrary.com/" target="_blank">http://www.esilibrary.com</a>