[Fedora-infrastructure-list] when to use OTRS (Was: Re: FESCo, hello? - [was: Re: Buildsys status pages down])
Elliot Lee
sopwith at gmail.com
Fri Jul 28 20:42:40 UTC 2006
To help clarify things, yesterday I disabled new bug reports in
bugzilla's "Fedora Infrastructure" product.
Most of the infrastructure issues lend themselves better to the
"report via e-mail and have an open issue for each person" model that
OTRS facilitates.
-- Elliot
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