<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
wwp wrote:
<blockquote cite="mid20060529073742.0e75b5b9@localhost.localdomain"
type="cite">
<pre wrap="">Hello Ed,
On Mon, 29 May 2006 10:39:12 +0800 Ed Greshko <a class="moz-txt-link-rfc2396E" href="mailto:Ed.Greshko@greshko.com"><Ed.Greshko@greshko.com></a> wrote:
</pre>
<blockquote type="cite">
<pre wrap="">LeBreton wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hi everyone,
I am French and I just arrived in California. I am using a FC5
distrib on my computer and I would like to get a High Speed Internet
connection like this proposed by AT&T with an External ADSL Ethernet
Modem.
But At&T claims that other distrib than Windows or Mac are not
supported for their DSL connection. :-(
Could I get some advices for the best solution for high speed
internet with FC5?
</pre>
</blockquote>
<pre wrap="">Well, I'm an American, living in Taiwan...but I can still comment. :-)
When folks like AT&T claim that they only support Windows and Mac what
they mean is that their support folks won't be able to help you if you
run into trouble. Same holds true in Taiwan. But, that doesn't mean it
won't work.
</pre>
</blockquote>
<pre wrap=""><!---->[snip]
And it's the same here in France w/ French ISP's :-). Anyway most of the
time, it's better NOT to be able to get "support" from them as their level-1
guys only apply the support protocol, which starts at checking if the power
cables are plugged in, and don't have a serious technical background.
Reg
</pre>
</blockquote>
It is almost comforting to hear that the Access providers world wide
work to the same level of non technical ability.<br>
I have had some of the most bizarre and certainly incorrect information
from the clowns, including threatening to disconnected my connection
because I used an outside host provider for my domain name, demands
that I install licensed software that i informed them could not be
reinstalled without the payment of a new fee ( the problem had nothing
to do with the installed software) Frequently they display a colossal
lack of technical knowledge. I recall once their network was down but
they would not admit it. They insisted that I follow their
connectivity test script even when I told them their script did not
apply in my case as I was using a NAT - their response to that
information was "What's a NAT" They then demanded that I disconnect
and connect straight to the Internet with no firewall (I knew their
networks was down si it did not really matter when I had a naked
connection to the net) Of course it all goes to prove you get what you
pay for, the ISPs hire the lowest cost people they can find,
unfortunately they have not learned they usually get what they pay
for. The more time Tech support spends to help a client the more money
they save seems to be the philosophy taught at ISP school.<br>
</body>
</html>