Lonnie, I have recently found <a href="http://eventum.mysql.org/wiki/index.php/Main_Page">Eventum</a>, it has time tracking per issue. It seems quite powerful and it is done by MySQL folks. - Jamie <div> On 5/30/06, Lonnie Cumberland <<a href="mailto:lonnie@outstep.com">lonnie@outstep.com</a>> wrote:<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> Greetings all, I greatly apologize for asking this question on the forum but I was not sure where to find out good information on this topic. We are setting up a Fedora server and on that server, I need to locate some good web based software that will allow some tech support consultants to login, enter information on a customers support issues, and something that will track the amount of time that the tech spends resolving a customers issue. I am thinking that this is some type of IT consultant time tracking software that we can add many consultants and they can help to resolve customer IT issues and then we could know what the consult did and how long it took them to resolve the issue that might be in terms of hours, or possibly days depending on what was needed. Could someone please point me in a good direction to find some software that we can install on our web server for this? Thanks and again I am sorry for the off-topic posting. Lonnie -- fedora-list mailing list <a href="mailto:fedora-list@redhat.com">fedora-list@redhat.com</a> To unsubscribe: <a href="https://www.redhat.com/mailman/listinfo/fedora-list"> https://www.redhat.com/mailman/listinfo/fedora-list</a> </blockquote></div> -- Jamie Bohr