Request Tracker 3

[Kanwar Ranbir Sandhu]

Hello Everyone,

Has anyone attempted to run RT3 (3.2.2) on a FC3 system?  I'm running
into a bunch of selinux errors, and I'm having problems resolving the
issue: I'm just not very familiar with selinux.

Here's the error in /var/log/httpd/error_log:

---start---

[Sun Jan 30 19:42:14 2005] [notice] suEXEC mechanism enabled
(wrapper: /usr/sbin/suexec)
[Sun Jan 30 19:42:17 2005] [notice] Digest: generating secret for digest
authentication ...
[Sun Jan 30 19:42:17 2005] [notice] Digest: done
[Sun Jan 30 19:42:17 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Sun Jan 30 19:42:17 2005] [notice] LDAP: SSL support unavailable
[Sun Jan 30 19:42:17 2005] [notice] FastCGI: process manager initialized
(pid 669)
[Sun Jan 30 19:42:17 2005] [warn] FastCGI: server
"/var/www/rt/bin/mason_handler.fcgi" started (pid 670)
[Sun Jan 30 19:42:17 2005] [notice] mod_python: Creating 4 session
mutexes based on 256 max processes and 0 max threads.
[Sun Jan 30 19:42:19 2005] [notice] Apache/2.0.52 (Fedora) configured --
resuming normal operations
[Sun Jan 30 19:42:22 2005] [warn] FastCGI: server
"/var/www/rt/bin/mason_handler.fcgi" started (pid 679)
[Sun Jan 30 19:42:27 2005] [warn] FastCGI: server
"/var/www/rt/bin/mason_handler.fcgi" started (pid 681)
[Sun Jan 30 19:42:32 2005] [warn] FastCGI: server
"/var/www/rt/bin/mason_handler.fcgi" started (pid 682)
Log file /var/log/rt.log couldn't be written or created.
 RT can't run. at /var/www/rt/lib/RT.pm line 204.

---end---

And here's what's output to /var/log/messages while that's going on:

---start--

avc:  denied  { getattr } for  pid=681 exe=/usr/bin/perl path=/var/log
dev=dm-5 ino=129025 scontext=root:system_r:httpd_sys_script_t
tcontext=system_u:object_r:var_log_t tclass=dir

avc:  denied  { ioctl } for  pid=693 exe=/usr/bin/perl
path=/var/log/httpd/error_log dev=dm-5 ino=129070
scontext=root:system_r:httpd_sys_script_t
tcontext=system_u:object_r:httpd_log_t tclass=file

avc:  denied  { read } for  pid=693 exe=/usr/bin/perl name=tmp dev=dm-3
ino=12 scontext=root:system_r:httpd_sys_script_t
tcontext=system_u:object_r:tmp_t tclass=lnk_file

---end---

Ummm..not quite sure how to interpret that.  But, it looks like selinux
doesn't like the context of /var/log/rt.log, which currently is:

-rw-r--r--  root     rt
system_u:object_r:httpd_log_t    /var/log/rt.log

And for /var/log/http (as well as for all files within):

drwx------  root     root     system_u:object_r:httpd_log_t

I could just turn off selinux, but seeing as how I've managed to run
SugarCRM and Mambo on the same box, RT3 should work as well.

Thanks in advance.

Regards,

Ranbir
-- 
Kanwar Ranbir Sandhu
Linux Consultant
Systems Aligned Inc.
www.systemsaligned.com