[Freeipa-devel] Internal Server Error on Add User, Delegations and Self Service

[Rob Crittenden]

David O'Brien wrote:
> Rob Crittenden wrote:
>> David O'Brien wrote:
>>> I've just updated my server and client on F7, 32-bit.
>>>
>>> Apart from the webUI being a bit reluctant to authorize[1] all seems to
>>> be working so far, but I get "An unexpected error occured (sic) HTTP
>>> Error Message: 500 - Internal Server Error" when I try to use Add User
>>> or Self Service. I'm logged in as admin running on the server.
>>>
>>> When I click Manage Policy, and then click IPA Policy, I get the same
>>> error.
>>>
>>> The other pages appear to work ok. I can add a user from the command
>>> line; there were no objections to anything there.
>>>
>>> I'm using the 2007-11-20_09_31 build.
>>>
>>> [1]I'm not sure if it was the various restarts of services or the time
>>> lag while I did it all, but the first few times I tried to connect to
>>> the server I got Kerberos authentication errors, even though I had a
>>> ticket, FF was set up properly, etc. I tried a couple of kdestroys and
>>> kinits again, and it eventually connected.
>>>
>>> Anyone else encountered this or know what would cause it?
>> Can you post a snippet from /var/log/ipa_error.log?
>>
>> rob
> 
> sure, and in my next life I'll remember to do this sort of thing myself  :(
> 
> tail -50 /var/log/ipa_error.log
>   File "/usr/lib/python2.5/site-packages/cherrypy/_cphttptools.py", line
> 105, in _run
>     self.main()
>   File "/usr/lib/python2.5/site-packages/cherrypy/_cphttptools.py", line
> 254, in main
>     body = page_handler(*virtual_path, **self.params)
>   File "<string>", line 3, in edit
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 344, in expose
>     *args, **kw)
>   File "<string>", line 5, in run_with_transaction
>   File "/usr/lib/python2.5/site-packages/turbogears/database.py", line
> 312, in so_rwt
>     retval = func(*args, **kw)
>   File "<string>", line 5, in _expose
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 359, in <lambda>
>     mapping, fragment, args, kw)))
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 386, in _execute_func
>     output = errorhandling.try_call(func, *args, **kw)
>   File "/usr/lib/python2.5/site-packages/turbogears/errorhandling.py",
> line 72, in try_call
>     return func(self, *args, **kw)
>   File "<string>", line 3, in edit
>   File
> "/usr/lib/python2.5/site-packages/turbogears/identity/conditions.py",
> line 235, in require
>     return fn(self, *args, **kwargs)
>   File
> "/var/tmp/freeipa-server-0.4.1-2-root-root/usr/share/ipa/ipagui/subcontrollers/user.py",
> line 307, in edit
>   File
> "/var/tmp/freeipa-server-0.4.1-2-root-root/usr/share/ipa/ipagui/subcontrollers/user.py",
> line 42, in load_custom_fields
>     pass
> AttributeError: IPAClient instance has no attribute 'get_custom_fields'
> 2007-11-28 16:43:45,881 ipagui.controllers ERROR CherryPy 500 error (500
> - Internal Server Error) for request 'GET /user/edit/'
> Traceback (most recent call last):
>   File "/usr/lib/python2.5/site-packages/cherrypy/_cphttptools.py", line
> 105, in _run
>     self.main()
>   File "/usr/lib/python2.5/site-packages/cherrypy/_cphttptools.py", line
> 254, in main
>     body = page_handler(*virtual_path, **self.params)
>   File "<string>", line 3, in edit
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 344, in expose
>     *args, **kw)
>   File "<string>", line 5, in run_with_transaction
>   File "/usr/lib/python2.5/site-packages/turbogears/database.py", line
> 312, in so_rwt
>     retval = func(*args, **kw)
>   File "<string>", line 5, in _expose
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 359, in <lambda>
>     mapping, fragment, args, kw)))
>   File "/usr/lib/python2.5/site-packages/turbogears/controllers.py",
> line 386, in _execute_func
>     output = errorhandling.try_call(func, *args, **kw)
>   File "/usr/lib/python2.5/site-packages/turbogears/errorhandling.py",
> line 72, in try_call
>     return func(self, *args, **kw)
>   File "<string>", line 3, in edit
>   File
> "/usr/lib/python2.5/site-packages/turbogears/identity/conditions.py",
> line 235, in require
>     return fn(self, *args, **kwargs)
>   File
> "/var/tmp/freeipa-server-0.4.1-2-root-root/usr/share/ipa/ipagui/subcontrollers/user.py",
> line 307, in edit
>   File
> "/var/tmp/freeipa-server-0.4.1-2-root-root/usr/share/ipa/ipagui/subcontrollers/user.py",
> line 42, in load_custom_fields
>     pass
> AttributeError: IPAClient instance has no attribute 'get_custom_fields'
> 
> Let's know if you need more.
> thanks

Something is out of sync. Can you try a newer build of IPA and a fresh 
install? This works in the tip.

rob
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