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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi Everybody.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I ran into a strange problem today: I reset a user password in the GUI to “Test1234” for testing but when I tried to login as that user and enter the password, I got an authentication error. Does anyone know why this might be occurring or how I can debug it?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Here are some additional details: <o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>OS: CentOS 6.2<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span style='font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]>FreeIPA: 2.1.3<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Here are the steps I went through:<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>1.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I log into the server as “A”.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>2.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I run “kinit admin<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>3.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I add a user “B” with password: “F00bar5pam!”<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>4.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I verify that the user exists <a href="https://localhost">https://localhost</a><o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>5.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I reset the password in the web interface to “Test1234” (yeah, I know, completely lame)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>6.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>The GUI tells me that it reset.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>7.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I then try “ssh B@some-host” using the “Test1234” and get permission denied. That is odd, it may indicate an HBAC error.<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>8.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>So I try “su – B” with password “Test1234” and get “su: incorrect password”<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>9.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>Now I am stumped so I look /var/log/secure and see these entries:<br>Jun 29 17:53:11 cuthbert su: pam_sss(su-l:auth): authentication failure; logname=A uid=500 euid=0 tty=pts/1 ruser=A rhost= user=B<br>Jun 29 17:53:11 cuthbert su: pam_sss(su-l:auth): received for B: 4 (System error)<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>10.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I didn’t see anything strange in /var/log/dirsrv/slapd-EXAMPLE-COM/access<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>11.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I didn’t see anything strange in /var/log/dirsrc/slapd-PKI-API/access<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>12.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I didn’t see any SELinux errors in /var/log/audit/audit.log<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>13.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>I didn’t see anything suspicious in /var/log/krb5kdc.log<o:p></o:p></p><p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='mso-list:Ignore'>14.<span style='font:7.0pt "Times New Roman"'> </span></span><![endif]>In /var/log/pki-ca/debug there was some stuff about no sessions have been created but I am not sure whether that has anything to do with this<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>What is system error 4 (step #9)? Is that the source of the problem?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any help would be greatly appreciated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Joe<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>