<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8"> <META NAME="GENERATOR" CONTENT="GtkHTML/3.3.2"> </HEAD> <BODY> On Sat, 2005-10-08 at 13:27 -0600, John P. Conlon wrote: <BLOCKQUOTE TYPE=CITE> <PRE> Each week My students have to e-mail homework to me. One student who doesn't have Internet at home uses OO in my lab before school to do this work and attaches it to an e-mail to me. Where ever I try to open the attached OO document I get a request for a password. I have tried his login password and it doesn't work. I have asked him if he has password protected his files and he claims he hasn't. I have gone into his home folder from the server as root and the same thing happens. I have even gone into the permissions and given myself total access to no avail. The server is running OO 2.0 in K12LTSP 4.4.1. How do I go about unlocking his files? Thanks, Pat </PRE> </BLOCKQUOTE> Never seen this before; it sounds like an OO.o-specific thing. If it were me, I'd do the following. If he's saving his document as a .sxw, have him try saving as .odt. If he's saving in .odt, then try .sxw. If both give the same "gimme the password" results, then have him try it as a .rtf or .sdw (the original StarWriter format). I'm using OO.o 1.1.2 that comes w/ K12LTSP 4.2.1EL. --TP </BODY> </HTML>