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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Greetings.<br>
<br>
I am currently out of the office due to unexpected illness, and antipate returning on Sept 6, 2018.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">During this time I will not have access to email.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">For continuity of your case, it is best if I retain ownership. However if you are having an outage and need immediate assistance you can contact
theTAC frontline at 1-800-553-2447 and have the case requeued to another available engineer.</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">Kirk Jacko</span><span style="font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#1E497D">Cisco TAC - Storage/HyperFlex team.</span><span style="color:#1F497D">
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">Phone: 919 574-5195</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">Email:kjacko@cisco.com</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<span style="font-size:10.0pt;font-family:"Courier New";color:#1F497D">To upload files to your case, use
</span><span style="font-size:10.0pt;font-family:"Courier New""><a href="https://cway.cisco.com/csc/index.html"><span style="color:windowtext;text-decoration:none">https://cway.cisco.com/csc/index.html</span></a><span style="color:#222222"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">To update your case (requires a support contract): </span><a href="https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case"><span style="color:windowtext;text-decoration:none">https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case</span></a><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">Cisco Worldwide Contact: </span><a href="http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"><span style="color:windowtext;text-decoration:none">http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html</span></a><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="color:#1F497D">-------------------------------------------</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:8.5pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
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