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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=293512018-23122008>Do you know what version of the JavaCard the card
supports? I think you the card needs to work with JC 2.2.2 to work
correctly (at least in CS 7.3 and probally in Dogtag CS) but confirmation
on that would be good.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=293512018-23122008><BR>Sean </SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> pki-users-bounces@redhat.com
[mailto:pki-users-bounces@redhat.com] <B>On Behalf Of </B>Zach
Casper<BR><B>Sent:</B> Tuesday, December 23, 2008 12:52 PM<BR><B>To:</B>
pki-users@redhat.com<BR><B>Subject:</B> [Pki-users] ESC Format / Enroll
Error<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal>We have an Infineon Smart Card and currently we are unable to
Format/Enroll due to the following ESC Error<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>“Formatting of smart card failed. Error: The Smart Card
Server cannot upgrade the software on your smart card.”<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>And Diagnostics show this error:<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>“Attempting to Format Key, ID: ####### - Key Format failure,
Error: 19.”<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>This card comes up as “Formatted” because we’ve manually
installed a version of the Dogtag applet prior to using ESC & Dogtag.
<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Any advice on how we can troubleshoot?<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">--<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">Zach
Casper<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 10pt">Envieta
LLC<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt">----------------------------------------<o:p></o:p></SPAN></P>
<P class=MsoNormal><o:p> </o:p></P></DIV></BODY></HTML>