[Platformone] AWS Access Slowdowns

[Dino Arachchi]

Just so everyone is aware of the status of this issue, I worked with Adrian
to get a support ticket created in AWS:

Case ID 6655545661
https://console.amazonaws-us-gov.com/support/cases#/6655545661/en

I'm listed as the primary POC for the case, and Jonny is listed there as
well, but anyone is free to monitor, etc.

Best Regards,


DINO ARACHCHI

SENIOR CONSULTANT

darachch at redhat.com    M: 848-203-1809



On Mon, Dec 9, 2019 at 4:24 PM Taylor Biggs <taylor at redhat.com> wrote:

> Often I'll see this because SSH likes to reverse-DNS lookup people before
> they get all the way logged in.  So you might have a DNS lookup issue going
> on (just look at the output of "w" command).
>
> Thanks,
> Taylor
>
> ----
> Taylor Biggs
> taylor at redhat.com
> 850-449-2220
>
>
>
> On Mon, Dec 9, 2019 at 5:15 PM Dean Lystra <dlystra at redhat.com> wrote:
>
>> This behavior only occurs when they are not in the same subnet. We
>> attempted connections from another EC2 in 10.10.0.0/20 and they were
>> connecting instantly.
>>
>> On Mon, Dec 9, 2019, 4:13 PM Adrian Nunez <adrian.nunez at bylight.com>
>> wrote:
>>
>>> Ok. I'm in the Blue Jeans channel. Slow EC2 SSH is usually from a
>>> service running on the EC2
>>>
>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>
>>> ------------------------------
>>> *From:* Dean Lystra <dlystra at redhat.com>
>>> *Sent:* Monday, December 9, 2019 5:12:04 PM
>>> *To:* Adrian Nunez <adrian.nunez at bylight.com>
>>> *Cc:* Mark Nissley <mnissley at redhat.com>; Jonathan Rickard <
>>> jrickard at redhat.com>; platformONE at redhat.com <platformONE at redhat.com>
>>> *Subject:* Re: [Platformone] AWS Access Slowdowns
>>>
>>>
>>> [EXTERNAL EMAIL]
>>> Connections between instances in the staging VPC are slow when they are
>>> in different subnets. Any instance in 10.10.0.0/20 hangs for a minute
>>> when a ping or SSH is attempted to a server in 10.10.96.0/20.
>>>
>>> On Mon, Dec 9, 2019, 4:06 PM Adrian Nunez <adrian.nunez at bylight.com>
>>> wrote:
>>>
>>> Call me. What EC2's?
>>>
>>> Get Outlook for Android <https://aka.ms/ghei36>
>>>
>>> ------------------------------
>>> *From:* Mark Nissley <mnissley at redhat.com>
>>> *Sent:* Monday, December 9, 2019 5:04:15 PM
>>> *To:* Jonathan Rickard <jrickard at redhat.com>
>>> *Cc:* Adrian Nunez <adrian.nunez at bylight.com>; Goss, Andrew [Semper
>>> Valens Solutions (SVS)] <andrew.goss at accenturefederal.com>;
>>> platformONE at redhat.com <platformONE at redhat.com>
>>> *Subject:* Re: [Platformone] AWS Access Slowdowns
>>>
>>>
>>> [EXTERNAL EMAIL]
>>> Just wanted to add that we are blocked on this right now. We continue to
>>> work it, but could use a call from Andrew or Adrian to Dino at 848-203-1809
>>> at your early convenience!
>>>
>>>
>>> Mark NISSLEY, PMP, CSM, LEAN
>>>
>>> PROGRAM MaNAGER & SR technical Project Manager
>>>
>>> North American Consulting, Public Sector
>>> <https://www.redhat.com/>
>>>
>>> M: 850-530-3234
>>>
>>> <https://www.redhat.com/>
>>>
>>> *Scheduled Training: October 14-18*
>>>
>>>
>>> On Mon, Dec 9, 2019 at 3:42 PM Jonathan Rickard <jrickard at redhat.com>
>>> wrote:
>>>
>>> Adrian / Andrew,
>>>
>>> It was reported that there's some significant slowness while sshing into
>>> the EC2's - would either of you be able to take a look?
>>>
>>> Dino Arachchi and Dean Lystra are running point on this.
>>>
>>> Thanks!
>>> jonny
>>>
>>> Jonathan Rickard, RHCE, RHCA
>>>
>>> Consulting Architect
>>>
>>> Red Hat Public Sector <https://www.redhat.com/>
>>>
>>> jonny at redhat.com
>>> M: 210.862.9739
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