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</div><div><br></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jul 23, 2020 at 12:37 PM David Davis <<a href="mailto:daviddavis@redhat.com">daviddavis@redhat.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div>Thanks for working on this. Responses inline below.</div><div><br></div><div>David</div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Jul 23, 2020 at 11:55 AM Melanie Corr <<a href="mailto:mcorr@redhat.com" target="_blank">mcorr@redhat.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div>Hi all, <br></div><div><br></div><div>I need your help in shaping the survey[0]. <br></div><div><br></div><div>I
copied over some questions from last year's survey and added what I
thought might be interesting. Last year's survey contains a lot of
"planning" questions for future upgrades to Pulp 3. Many things have
changed since then, and I think you know best where we need to focus. <br></div><div><br></div><div>I added conditions to the survey to try and separate the following: <br><br></div><div>* Questions for Pulp 2 Users</div><div>* Questions for Pulp 3 Users</div><div>* Questions for people who are in-between their migration. This last category of user may exist only in my head. Let me know :) </div></div></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div></div><div><br></div><div>Questions for you: <br></div><div><br></div><div>Do you think streaming the survey into separate user groups like this is a good idea? <br></div></div></blockquote><div><br></div><div>Is it possible though to compare the results across surveys (like what OS people are using)?</div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div></div><div><br></div><div>With
the Pulp 2 survey, do we want to collect, for example, what version of MongoDB
they're using? I'm assuming we ultimately want to guide users away from
Pulp 2, so most of what I added related to a future migration to Pulp 3.
I kept all the "what features would you like" type questions for the
Pulp 3 part of the survey and focused on what they need to get away from
Pulp 2. What do you think?<br></div></div></blockquote><div><br></div><div>For Pulp 2, I would ditch most of the questions that aren't relevant to why they are still on Pulp 2 and what their upgrade/trial experience of Pulp 3 is like (if any).</div></div></div></blockquote><div><br></div><div>Agreed. I think the EOL on Pulp 2 was a question just to try to get that info out/awareness. </div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_quote"><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div></div><div><br></div><div>For the Pulp 3 users, are there any areas I haven't covered where you want to focus and learn their experiences? </div></div></blockquote></div></div></blockquote><div>What content types they are using. What features they want still. anything we need to know to get users to use Pulp 3 (start or move to).</div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div> </div></div></blockquote><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div></div><div><br></div><div>I
asked Greg Sutcliffe, the MBU's Data Analyst, a question related to
rewording I was doing on one question. One piece of advice he gave me
was to beware of asking about solutions to complex problems. For
example, on his advice, I changed "If there was a Pulp 3 web-based
interface, would you use it?" from the 2019 survey to "Do you need a
Pulp 3 web UI for your environment?" with the follow-up question to
describe that workflow if they answer yes. He said to focus the
questions on their experiences and their problems rather than having
them propose hypothetical solutions.</div></div></blockquote><div><br></div><div>+1, good idea.<br></div></div></div></blockquote><div>agreed. no leading questions. I think before we asked a similar question about the cli. "Would like a free cookie" vs. "what do you need right now"</div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_quote"><div></div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div><div><br></div><div>Feel free to reply here or enter "That is a terrible question, Melanie" into the survey :) <br></div><div>Am happy to apply any feedback. <br></div><div><br></div><div>[0]<br></div><div><a href="https://forms.gle/aynaM4d4wX5Aterz5" target="_blank">https://forms.gle/aynaM4d4wX5Aterz5</a></div><div><br></div></div><div><br><br></div><br clear="all"><br>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div><div>
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<span>Melanie</span> <span>Corr</span><span style="color:rgb(170,170,170);margin:0px">, RHCE</span>
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<span style="margin:0px;padding:0px"><a style="color:rgb(0,0,0);font-size:12px;margin:0px;text-decoration:none;font-family:RedHatText,sans-serif" href="mailto:mcorr@redhat.com" target="_blank">mcorr@redhat.com</a> </span>
<span><br>M: <a href="tel:+353857774436" style="color:rgb(0,0,0);font-size:12px;margin:0px;text-decoration:none;font-family:RedHatText,sans-serif" target="_blank">+353857774436</a> </span>
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