From rhn-outage-list at redhat.com Thu Mar 3 19:35:17 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Thu, 3 Mar 2005 14:35:17 -0500 (EST) Subject: [RHN Outage Announcement] unscheduled RHN Satellite XMLRPC outage announcement In-Reply-To: References: Message-ID: UNSCHEDULED RHN SATELLITE CONNECTION OUTAGE NOTICE ================================================== The Red Hat Network's RHN Satellite XMLRPC service entry point, satellite.rhn.redhat.com, experienced a complete outage for 15 hours and a partial outage for an additional 8 hours. This outage only effected newer RHN Satellites (v3.6 and greater). I.e., those that utilize satellite.rhn.redhat.com and not xmlrpc.rhn.redhat.com as their entry point to RHN. Date/Time: 1. 2005-03-02 15:00-06:00 EST (approximate) (2005-03-02 20:00-11:00 GMT) 2. 2005-03-03 06:00-14:00 EST (approximate) (2005-03-03 11:00-19:00 GMT) Reason: issues arising from configuration complexity of one component of new hardward deployment. Resolution: issue was resolved in parts leading to a complete resolution RHN service is fully operational now. -the RHN Team Outage Policy: https://rhn.redhat.com/help/outage_policy.pxt From rhn-outage-list at redhat.com Sat Mar 5 16:52:30 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Sat, 5 Mar 2005 11:52:30 -0500 (EST) Subject: [RHN Outage Announcement] unscheduled RHN outage announcement In-Reply-To: References: Message-ID: UNSCHEDULED RHN OUTAGE NOTICE ============================= The Red Hat Network experienced an outage that lasted for approximately 3.5 hours. This outage effected all users intermittently. Date/Time: 2005-03-04 23:07-02:27 EST (approximate) (2005-03-05 04:07-07:27 GMT) Reason: intermittent core database hiccups Resolution: issue was identified and resolved RHN service is fully operational now. -the RHN Team Outage Policy: https://rhn.redhat.com/help/outage_policy.pxt From rhn-outage-list at redhat.com Thu Mar 10 18:44:58 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Thu, 10 Mar 2005 13:44:58 -0500 (EST) Subject: [RHN Outage Announcement] RHN outages | 2005-03-04 - 2005-03-05 & 2004-04-07 Message-ID: RHN OUTAGE NOTICE ================= Summary: -------- RHN experienced multiple outages this week. The outages involved both backend database issues and problems with our storage system. Incident Dates and times: ------------------------- US EST: 2005-03-04 - 2005-03-05 23:30 - 03:00 3.5 hours 2005-03-07 10:40 - 11:00 20 minutes 2005-03-07 18:00 - 21:00 3 hours GMT: 2005-03-05 - 2005-03-06 04:30 - 08:00 3.5 hours 2005-03-07 15:40 - 16:00 20 minutes 2005-03-08 00:00 - 26:00 3 hours Groups Impacted: ---------------- All RHN users, though at different intermittent times. Description: ------------ RHN experienced multiple outages this week. The outages involved both backend database issues and problems with our storage system. Unfortunately, though the problems have been resolved in the mean time and RHN is stable, the problems are complex in nature. Troubleshooting continues to further confirm that the various issues will not occur again. -the RHN Team From rhn-outage-list at redhat.com Thu Mar 10 19:00:06 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Thu, 10 Mar 2005 14:00:06 -0500 (EST) Subject: [RHN Outage Announcement] Re: RHN outages | 2005-03-04 - 2005-03-05 & 2004-04-07 In-Reply-To: References: Message-ID: There is a correction to the subject line. None of the outages occured in April. The outages occured this week in March. It should read: "RHN outages | 2005-03-04 - 2005-03-05 & 2004-03-07" -the RHN Team On Thu, 10 Mar 2005 rhn-outage-list at redhat.com wrote: > > RHN OUTAGE NOTICE > ================= > > Summary: > -------- > RHN experienced multiple outages this week. The outages involved both > backend database issues and problems with our storage system. > > Incident Dates and times: > ------------------------- > US EST: > 2005-03-04 - 2005-03-05 23:30 - 03:00 3.5 hours > 2005-03-07 10:40 - 11:00 20 minutes > 2005-03-07 18:00 - 21:00 3 hours > > GMT: > 2005-03-05 - 2005-03-06 04:30 - 08:00 3.5 hours > 2005-03-07 15:40 - 16:00 20 minutes > 2005-03-08 00:00 - 26:00 3 hours > > Groups Impacted: > ---------------- > All RHN users, though at different intermittent times. > > Description: > ------------ > RHN experienced multiple outages this week. The outages involved both > backend database issues and problems with our storage system. > Unfortunately, though the problems have been resolved in the mean time > and RHN is stable, the problems are complex in nature. Troubleshooting > continues to further confirm that the various issues will not occur > again. > > > -the RHN Team >