From rhn-outage-list at redhat.com Tue May 17 18:45:24 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Tue, 17 May 2005 14:45:24 -0400 (EDT) Subject: [RHN Outage Announcement] outage: satellite.rhn.redhat.com | 05/17/05 - 1:35PM EDT Message-ID: O U T A G E R E P O R T F O R M =================================== Incident Date: 05/17/05 Incident Time: 1:35PM EDT (5:35PM GMT) Elapsed Time of Incident: 10 minutes People/Groups Impacted: RHN Satellite Customers of utilizing satellite.rhn.redhat.com (satellite-sync primarily) Site Affected: satellite.rhn.redhat.com Description: For approximately 10 minutes, RHN Satellite customers experienced degraded service due to a hardware chassis issue that services that the satellite.rhn.redhat.com host. Customer requests to satellite.rhn.redhat.com were redirected to secondary services, but there existed some possibility that some customers where effected negatively. The failed hardware is still being addressed so service may appear more sluggish until repairs are complete. Another notice will be delivered when that hardware has been fixed. From rhn-outage-list at redhat.com Thu May 19 23:46:15 2005 From: rhn-outage-list at redhat.com (rhn-outage-list at redhat.com) Date: Thu, 19 May 2005 19:46:15 -0400 (EDT) Subject: [RHN Outage Announcement] outage: satellite.rhn.redhat.com | 05/17/05 - 1:35PM EDT In-Reply-To: References: Message-ID: On Tue, 17 May 2005 rhn-outage-list at redhat.com wrote: > > O U T A G E R E P O R T F O R M > =================================== > > Incident Date: > 05/17/05 > > Incident Time: > 1:35PM EDT (5:35PM GMT) > > Elapsed Time of Incident: > 10 minutes > > People/Groups Impacted: > RHN Satellite Customers of utilizing satellite.rhn.redhat.com > (satellite-sync primarily) > > Site Affected: > satellite.rhn.redhat.com > > Description: > For approximately 10 minutes, RHN Satellite customers experienced > degraded service due to a hardware chassis issue that services that the > satellite.rhn.redhat.com host. Customer requests to > satellite.rhn.redhat.com were redirected to secondary services, but > there existed some possibility that some customers where effected > negatively. The failed hardware is still being addressed so service may > appear more sluggish until repairs are complete. > > Another notice will be delivered when that hardware has been fixed. RHN Satellite connection hostname, satellite.rhn.redhat.com, is fully operation (the degradation only lasted for about 20 mins actually) and has now satisfied our diagnostic testing. -RHN Team