[rhos-list] Open Stack preview inquiry

[Alex Zhao]

Hi Team,

Further to my question in my previous email, the customer has written to rhos-list at redhat.com to ask question but has been replied with a reject email as below:

----- Forwarded by Guang Ya GY Liu/China/IBM on 2012/08/17 12:21 -----

From:   rhos-list-owner at redhat.com
To:     Guang Ya GY Liu/China/IBM at IBMCN
Date:   2012/08/17 12:19
Subject:        RHEL Openstack Preview problems
Sent by:        rhos-list-bounces at redhat.com

You are not allowed to post to this mailing list, and your message has
been automatically rejected.  If you think that your messages are
being rejected in error, contact the mailing list owner at
rhos-list-owner at redhat.com.

Would you please advise the appropriate way by which a customer use rhos-list at redhat.com?

Thanks!

Alex
Customer Service APAC


----- Original Message -----
From: "Alex Zhao" <azhao at redhat.com>
To: openstack-pm at redhat.com
Sent: Friday, August 17, 2012 3:03:03 PM
Subject: Open Stack preview inquiry

Hi Team,

Customer Service APAC has received customer's inquiry regarding use of OpenStack preview. Please see the inquiry detail below. I have pointed him to rhos-list at redhat.com.

Wondering if openstack-pm at redhat.com is also open for public or for internal use.

Kind regards,

Alex
CS APAC



---- Original Message ----
From: liugya at cn.ibm.com
Sent: 17-Aug-2012 0:18:52
To: rhos-list at redhat.com
Cc: cs-gcg at redhat.com
Subject: RHEL Openstack Preview problems

Hi Support:

I'm from IBM and is now trying openstack on RHEL6.3 but encounter some 
problem when doing the deployment.

Before deployment, I need to subscribe both openstack and RHEL, and both 
of them are subscribed and actived from "access.redhat.com".
 


But from command line, it still report that "RHEL" is not subscribed, this 
caused me cannot subscribe Red Hat Enterprise Linux Server channels since 
I did not have a RHEL pool id, can you help?

[root at gyliu-openstack ~]# subscription-manager list --available 
+-------------------------------------------+
    Available Subscriptions
+-------------------------------------------+
 
Product Name:           Red Hat OpenStack - Preview
Product Id:             SER0406 
Pool Id:                8a85f9813926f0c201392796f3620956
Quantity:               100 
Service Level:          None 
Service Type:           None 
Multi-Entitlement:      No 
Expires:                08/14/13 
Machine Type:           physical 

[root at gyliu-openstack ~]# subscription-manager list 
+-------------------------------------------+
    Installed Product Status
+-------------------------------------------+
Product Name:           Red Hat Enterprise Linux Server
Product ID:             69 
Version:                6.3 
Arch:                   x86_64 
Status:                 Not Subscribed      
Starts: 
Expires: 

Thanks,



Guangya Liu(刘光亚)
ISF/PCMAE Developer
 Room 318, No.6 Tangxing Road

IBM Platform Computing, STG
 Xi'an, Shaanxi 710075
Phone:
029-87607400-333
 China
e-mail:
liugya at cn.ibm.com