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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I was wondering if anyone could give me a hand on this. All my clients are listed as OSA Status: offline as of unknown. They ping fine (OSA Status shows Last pinged: 12/28/12 2:41:48 PM EST for example). <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Client:<o:p></o:p></p><p class=MsoNormal>$ sudo service osad status<o:p></o:p></p><p class=MsoNormal>osad (pid 31798) is running...<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Server:<o:p></o:p></p><p class=MsoNormal>$ sudo service osa-dispatcher status<o:p></o:p></p><p class=MsoNormal>osa-dispatcher (pid 19217) is running...<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>$ sudo less /var/log/rhn/osa-dispatcher.log<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:03:58 -04:00 5269 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', ‘servername.fqdn.com’)<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:03:58 -04:00 5269 0.0.0.0: osad/jabber_lib.register('ERROR', 'Invalid password')<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:07:34 -04:00 6719 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:07:34 -04:00 6719 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', ‘servername.fqdn.com’)<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:07:34 -04:00 6719 0.0.0.0: osad/jabber_lib.register('ERROR', 'Invalid password')<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:16:59 -04:00 9748 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:16:59 -04:00 9748 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', ‘servername.fqdn.com’)<o:p></o:p></p><p class=MsoNormal>2012/12/21 16:16:59 -04:00 9748 0.0.0.0: osad/jabber_lib.register('ERROR', 'Invalid password')<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:13:12 -04:00 15804 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:13:12 -04:00 15804 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', ‘servername.fqdn.com’)<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:13:12 -04:00 15804 0.0.0.0: osad/jabber_lib.register('ERROR', 'Invalid password')<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:31:55 -04:00 19215 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:31:55 -04:00 19215 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', ‘servername.fqdn.com’)<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:31:56 -04:00 19215 0.0.0.0: osad/osa_dispatcher.fix_connection('Upstream notification server started on port', 1290)<o:p></o:p></p><p class=MsoNormal>2012/12/28 14:31:56 -04:00 19215 0.0.0.0: osad/jabber_lib.process_forever<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I found this online and already tried it, no luck:<o:p></o:p></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>service jabberd stop<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>service osa-dispatcher stop<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>rm -f /var/lib/jabberd/db/*<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>service jabberd start <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>sleep 10<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'>service osa-dispatcher start<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal>sudo netstat -an | grep 5222 on the server shows ESTABLISHED connections from clients. I also have the ports in my iptables script needed for this(5222,5269 I think it was) but to troubleshoot this I created a rule on the server to allow all traffic to one of my clients for troubleshooting.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>$IPTbls -A INPUT -i $PUBLIC -p all -s $IPADDRESS -j ACCEPT<o:p></o:p></p><p class=MsoNormal>$IPTbls -A OUTPUT -o $PUBLIC -p all -d $IPADDRESS -j ACCEPT<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any advice is much appreciated. Thanks!<o:p></o:p></p></div></body></html>