<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=Windows-1252"> </head> <body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0);"> <div> <div style="font-family: Calibri, sans-serif; font-size: 14px;">Red herring. After I installed the necessary client software, received the same error as in original post.</div> <div style="font-family: Calibri, sans-serif; font-size: 14px;">I’m able to curl the https page of the spacewalk box from the client, telling me to go to the login page, so the port is open.</div> <div style="font-family: Calibri, sans-serif; font-size: 14px;">Expanded log from /var/log/up2date:</div> <div style="font-family: Calibri, sans-serif; font-size: 14px;"> [Wed Jan 21 15:06:47 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:07:29 2015] up2date Updating package profile [Wed Jan 21 15:07:29 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:08:14 2015] up2date Updating package profile [Wed Jan 21 15:08:14 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:08:40 2015] up2date Updating package profile [Wed Jan 21 15:08:40 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:08:57 2015] up2date Updating package profile [Wed Jan 21 15:08:57 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:09:24 2015] up2date Updating package profile [Wed Jan 21 15:09:24 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:09:34 2015] up2date Updating package profile [Wed Jan 21 15:09:34 2015] up2date ERROR: can not find RHNS CA file: /usr/share/rhn/RHN-ORG-TRUSTED-SSL-CERT [Wed Jan 21 15:10:00 2015] up2date A socket error occurred: [Errno -2] Name or service not known, attempt #1 [Wed Jan 21 15:10:00 2015] up2date Traceback (most recent call last): File "/usr/sbin/rhnreg_ks", line 218, in <module> cli.run() File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run sys.exit(self.main() or 0) File "/usr/sbin/rhnreg_ks", line 90, in main rhnreg.getCaps() File "/usr/share/rhn/up2date_client/rhnreg.py", line 248, in getCaps s.capabilities.validate() File "/usr/share/rhn/up2date_client/rhnserver.py", line 178, in __get_capabilities self.registration.welcome_message() File "/usr/share/rhn/up2date_client/rhnserver.py", line 63, in __call__ return rpcServer.doCall(method, *args, **kwargs) File "/usr/share/rhn/up2date_client/rpcServer.py", line 203, in doCall ret = method(*args, **kwargs) File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__ return self.__send(self.__name, args) File "/usr/share/rhn/up2date_client/rpcServer.py", line 37, in _request1 ret = self._request(methodname, params) File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 384, in _request self._handler, request, verbose=self._verbose) File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 170, in request headers, fd = req.send_http(host, handler) File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 720, in send_http self._connection.connect() File "/usr/lib64/python2.6/site-packages/rhn/connections.py", line 165, in connect socket.AF_UNSPEC, socket.SOCK_STREAM) <class 'up2date_client.up2dateErrors.CommunicationError'>: </div> <div> Thanks for any help you can provide. </div> </div> <div style="font-family: Calibri, sans-serif; font-size: 14px;"> </div> <div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"> From: Mike Anderson <<a href="mailto:mike.anderson@payspan.com">mike.anderson@payspan.com</a>> Reply-To: "<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>" <<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>> Date: Wednesday, January 21, 2015 at 2:47 PM To: "<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>" <<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>> Subject: Re: [Spacewalk-list] Unable to register clients </div> <div> </div> <div> <div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"> <div> <div> <div>It looks like the only traffic occurring during a registration is http/https, at least according to my firewall.</div> <div>I tried to register another box, and prior to the process telling me that I didn’t have the rhnreg package installed, it complained about the up2date config file…</div> <div> UPDATING RHN_REGISTER/UP2DATE CONFIGURATION FILES ------------------------------------------------- * downloading necessary files client_config_update.py... client-config-overrides.txt... * running the update scripts . up2date config file Traceback (most recent call last): File "client_config_update.py", line 219, in <module> sys.exit(main() or 0) File "client_config_update.py", line 212, in main configFilename, newMappings = parseCommandline() File "client_config_update.py", line 198, in parseCommandline raise IOError(msg) IOError: ERROR: filename to alter (1st argument), does not exist: /etc/sysconfig/rhn/up2date </div> <div>I’ll install the required software on the box and report back if anything comes of that.</div> <div> </div> <div> Mike Anderson | Systems Engineer | PaySpan®, Inc. Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020 <a href="mailto:mike.anderson@payspan.com" style="font-family: 'Helvetica Neue Light', serif; font-size: 13px; line-height: normal; color: blue;">Mike.Anderson@PaySpan.com</a> </div> </div> </div> <div> </div> <div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"> From: <Reneau>, "Wes W [HDS]" <<a href="mailto:Wes.Reneau@hdsupply.com">Wes.Reneau@hdsupply.com</a>> Reply-To: "<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>" <<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>> Date: Wednesday, January 21, 2015 at 2:15 PM To: "<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>" <<a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a>> Subject: Re: [Spacewalk-list] Unable to register clients </div> <div> </div> <div xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style></style> <div lang="EN-US" link="blue" vlink="purple"> <div class="WordSection1"> Have you confirmed your ports are up and listening?<o:p></o:p> <o:p> </o:p> The following table shows the required network ports depending on the configuration of the Spacewalk server.<o:p></o:p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="30%" style="width:30.0%;border-collapse:collapse;border:none"> <thead> <tr> <td valign="bottom" style="border:inset white 1.0pt;border-bottom:inset black 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Port and Protocol<o:p></o:p> </td> <td valign="bottom" style="border-top:inset white 1.0pt;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Purpose<o:p></o:p> </td> </tr> </thead> <tbody> <tr> <td valign="top" style="border-top:none;border-left:inset white 1.0pt;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> 69/udp<o:p></o:p> </td> <td valign="top" style="border-top:none;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> tftp for PXE provisioning support<o:p></o:p> </td> </tr> <tr> <td valign="top" style="border-top:none;border-left:inset white 1.0pt;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> 80/tcp<o:p></o:p> </td> <td valign="top" style="border-top:none;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Spacewalk web access<o:p></o:p> </td> </tr> <tr> <td valign="top" style="border-top:none;border-left:inset white 1.0pt;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> 443/tcp<o:p></o:p> </td> <td valign="top" style="border-top:none;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Spacewalk web access<o:p></o:p> </td> </tr> <tr> <td valign="top" style="border-top:none;border-left:inset white 1.0pt;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> 5222/tcp<o:p></o:p> </td> <td valign="top" style="border-top:none;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Spacewalk client push support<o:p></o:p> </td> </tr> <tr> <td valign="top" style="border-top:none;border-left:inset white 1.0pt;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> 5269/tcp<o:p></o:p> </td> <td valign="top" style="border-top:none;border-left:none;border-bottom:inset black 1.0pt;border-right:inset white 1.0pt;background:white;padding:3.0pt 6.0pt 3.0pt 6.0pt"> Spacewalk proxy push support<o:p></o:p> </td> </tr> </tbody> </table> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"> From:<a href="mailto:spacewalk-list-bounces@redhat.com">spacewalk-list-bounces@redhat.com</a> [<a href="mailto:spacewalk-list-bounces@redhat.com">mailto:spacewalk-list-bounces@redhat.com</a>] On Behalf Of Mike Anderson Sent: Wednesday, January 21, 2015 2:00 PM To: <a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a> Subject: [Spacewalk-list] Unable to register clients<o:p></o:p> </div> </div> <o:p> </o:p> <div> <div> <div> I tried registering the server to itself, and don’t recall why right now, but it didn’t work. Prior to attempting to register itself, I had no problems w/ registering machines. I had to register a new server soon afterwards, and when I went to do so, was unable to. Its giving me:<o:p></o:p> </div> <div> REGISTRATION<o:p></o:p> ------------<o:p></o:p> * registering<o:p></o:p> An error has occurred:<o:p></o:p> Error communicating with server. The message was:<o:p></o:p> Name or service not known<o:p></o:p> See /var/log/up2date for more information<o:p></o:p> <o:p> </o:p> *** Error: Registering the system failed.<o:p></o:p> </div> <div> Applicable info in up2date:<o:p></o:p> </div> <div> [Mon Jan 19 17:06:41 2015] up2date Updating package profile<o:p></o:p> [Tue Jan 20 09:30:05 2015] up2date logging into up2date server<o:p></o:p> [Tue Jan 20 09:30:05 2015] up2date successfully retrieved authentication token from up2date server<o:p></o:p> [Wed Jan 21 09:30:05 2015] up2date logging into up2date server<o:p></o:p> [Wed Jan 21 09:30:05 2015] up2date successfully retrieved authentication token from up2date server<o:p></o:p> [Wed Jan 21 13:42:54 2015] up2date A socket error occurred: [Errno -2] Name or service not known, attempt #1<o:p></o:p> [Wed Jan 21 13:42:54 2015] up2date <o:p></o:p> Traceback (most recent call last):<o:p></o:p> File "/usr/sbin/rhnreg_ks", line 218, in <module><o:p></o:p> cli.run()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run<o:p></o:p> sys.exit(self.main() or 0)<o:p></o:p> File "/usr/sbin/rhnreg_ks", line 90, in main<o:p></o:p> rhnreg.getCaps()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnreg.py", line 248, in getCaps<o:p></o:p> s.capabilities.validate()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnserver.py", line 178, in __get_capabilities<o:p></o:p> self.registration.welcome_message()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnserver.py", line 63, in __call__<o:p></o:p> return rpcServer.doCall(method, *args, **kwargs)<o:p></o:p> File "/usr/share/rhn/up2date_client/rpcServer.py", line 203, in doCall<o:p></o:p> ret = method(*args, **kwargs)<o:p></o:p> File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__<o:p></o:p> return self.__send(self.__name, args)<o:p></o:p> File "/usr/share/rhn/up2date_client/rpcServer.py", line 37, in _request1<o:p></o:p> ret = self._request(methodname, params)<o:p></o:p> File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 384, in _request<o:p></o:p> self._handler, request, verbose=self._verbose)<o:p></o:p> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 170, in request<o:p></o:p> headers, fd = req.send_http(host, handler)<o:p></o:p> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 720, in send_http<o:p></o:p> self._connection.connect()<o:p></o:p> File "/usr/lib64/python2.6/site-packages/rhn/connections.py", line 165, in connect<o:p></o:p> socket.AF_UNSPEC, socket.SOCK_STREAM)<o:p></o:p> <class 'up2date_client.up2dateErrors.CommunicationError'>: <o:p></o:p> <o:p> </o:p> Anyone run into this?<o:p></o:p> </div> <div> Mike Anderson | Systems Engineer | PaySpan®, Inc.<o:p></o:p> Two Ravinia Drive, Suite 1710, Atlanta, GA 30346 | (404) 665-3020<o:p></o:p> <a href="mailto:mike.anderson@payspan.com">Mike.Anderson@PaySpan.com</a><o:p></o:p> </div> </div> </div> <pre>The PaySpan e-mail gateway <mailgw01> made the following annotations.<o:p></o:p></pre> <pre>------------------------------------------------------------------------------<o:p></o:p></pre> <pre>Confidentiality statement<o:p></o:p></pre> <pre>***********************************************************************<o:p></o:p></pre> <pre>Notice: This e-mail message, including any attachments, is for the sole<o:p></o:p></pre> <pre>use of the intended recipient(s) and may contain confidential and <o:p></o:p></pre> <pre>privileged information. Any unauthorized review, copy, use, disclosure, <o:p></o:p></pre> <pre>or distribution is prohibited. If you are not the intended recipient,<o:p></o:p></pre> <pre>or not an agent of the intended recipient responsible for delivering this <o:p></o:p></pre> <pre>message, please contact the sender by reply e-mail and destroy all copies <o:p></o:p></pre> <pre>of the original message.[TW] 01/21/15, 14:00:00<o:p></o:p></pre> <pre><o:p> </o:p></pre> </div> </div> </div> <pre wrap="">The PaySpan e-mail gateway <mailgw01> made the following annotations. ------------------------------------------------------------------------------ Confidentiality statement *********************************************************************** Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copy, use, disclosure, or distribution is prohibited. If you are not the intended recipient, or not an agent of the intended recipient responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original message.[TW] 01/21/15, 14:48:01 </pre> <pre wrap="">The PaySpan e-mail gateway <mailgw01> made the following annotations. ------------------------------------------------------------------------------ Confidentiality statement *********************************************************************** Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copy, use, disclosure, or distribution is prohibited. If you are not the intended recipient, or not an agent of the intended recipient responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original message.[TW] 01/21/15, 15:00:12 </pre> </div> </div> <pre wrap>The PaySpan e-mail gateway <mailgw01> made the following annotations. ------------------------------------------------------------------------------ Confidentiality statement *********************************************************************** Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, copy, use, disclosure, or distribution is prohibited. If you are not the intended recipient, or not an agent of the intended recipient responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original message.[TW] 01/21/15, 15:24:26 </pre></body> </html>