<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="Generator" content="Microsoft Word 14 (filtered medium)"> <style></style> </head> <body lang="EN-US" link="blue" vlink="purple"> <div class="WordSection1"> Very Strange. They Client came online automatically. Persisted after reboot as well.<o:p></o:p> <o:p> </o:p> <table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="549" style="width:411.75pt;background:white;border-collapse:collapse"> <tbody> <tr> <td valign="top" style="border:none;border-top:solid #DDDDDD 1.0pt;padding:6.0pt 6.0pt 6.0pt 6.0pt"> OSA Status:<o:p></o:p> </td> <td valign="top" style="border:none;border-top:solid #DDDDDD 1.0pt;padding:6.0pt 6.0pt 6.0pt 6.0pt"> online as of 3/3/15 5:01:26 AM EST Last pinged: 3/3/15 5:07:37 AM EST <a href="https://md1prdlnxmgr01.jda.corp.local/rhn/systems/details/Overview.do?sid=1000010002&ping=1">Ping System</a><o:p></o:p> </td> </tr> </tbody> </table> <o:p> </o:p> From spacewalk server:<o:p></o:p> 2015/03/02 11:48:39 -04:00 79937 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p> 2015/03/02 11:48:39 -04:00 79937 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', 'md1prdlnxmgr01.jda.corp.local')<o:p></o:p> 2015/03/02 11:48:39 -04:00 79937 0.0.0.0: osad/osa_dispatcher.fix_connection('Upstream notification server started on port', 1290)<o:p></o:p> 2015/03/02 11:48:39 -04:00 79937 0.0.0.0: osad/jabber_lib.process_forever<o:p></o:p> 2015/03/02 11:48:57 -04:00 80559 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p> 2015/03/02 11:48:57 -04:00 80559 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', 'md1prdlnxmgr01.jda.corp.local')<o:p></o:p> 2015/03/02 11:48:57 -04:00 80559 0.0.0.0: osad/osa_dispatcher.fix_connection('Upstream notification server started on port', 1290)<o:p></o:p> 2015/03/02 11:48:57 -04:00 80559 0.0.0.0: osad/jabber_lib.process_forever<o:p></o:p> 2015/03/02 11:50:29 -04:00 80559 0.0.0.0: osad/dispatcher_client._message_callback('Ping response',)<o:p></o:p> 2015/03/03 04:59:39 -04:00 80559 0.0.0.0: osad/dispatcher_client._message_callback('Ping response',)<o:p></o:p> <o:p> </o:p> I can see there is response from client. Looked like client took some time to respond .<o:p></o:p> <o:p> </o:p> <o:p> </o:p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"> From: spacewalk-list-bounces@redhat.com [mailto:spacewalk-list-bounces@redhat.com] On Behalf Of Deepjoy Choudhury Sent: Monday, March 02, 2015 9:01 PM To: spacewalk-list@redhat.com Subject: Re: [Spacewalk-list] Subject: Client shows offline in Spacewalk GUI<o:p></o:p> </div> </div> <o:p> </o:p> Hi Matthew,<o:p></o:p> <o:p> </o:p> Thanks for your mail. Followed the mentioned steps.<o:p></o:p> <o:p> </o:p> Although client shows connected,<o:p></o:p> [root@linuxvm01 yum.repos.d]# osad -v<o:p></o:p> 2015-03-02 10:19:00 jabber_lib.__init__:<o:p></o:p> 2015-03-02 10:19:01 jabber_lib.setup_connection: Connected to jabber server md1prdlnxmgr01.jda.corp.local<o:p></o:p> <o:p> </o:p> The verbose reveals below error. (last few lines)<o:p></o:p> <o:p> </o:p> [root@linuxvm01 ~]# /usr/sbin/osad -N -v -v -v -v<o:p></o:p> <o:p> </o:p> md1prdlnxmgr01.jda.corp.local' subscription='both' /></query></iq><o:p></o:p> 2015-03-02 10:24:23 jabber_lib.register_callback: <bound method Client._presence_callback of <osad.osad_client.Client instance at 0x1346ef0>> presence None None None None<o:p></o:p> 2015-03-02 10:24:23 jabber_lib.register_callback: <bound method Client._message_callback of <osad.osad_client.Client instance at 0x1346ef0>> message None None None None<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.subscribe_to_presence: Subscribed to {}<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.subscribe_to_presence: Subscribed both {'rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local': {'jid': 'rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local', 'subscription': u'both'}}<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.subscribe_to_presence: Subscribed none {}<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.subscribe_to_presence: Subscribed from {}<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.subscribe_to_presence: Already subscribed to the presence of node <a href="mailto:rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local">rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local</a><o:p></o:p> 2015-03-02 10:24:24 jabber_lib.send_presence: None None<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.process_forever:<o:p></o:p> 2015-03-02 10:24:24 jabber_lib.process: 180<o:p></o:p> 2015-03-02 10:24:25 jabber_lib._presence_callback: <a href="mailto:osad-1cefe68510@md1prdlnxmgr01.jda.corp.local/osad">osad-1cefe68510@md1prdlnxmgr01.jda.corp.local/osad</a> <a href="mailto:rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local/superclient">rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local/superclient</a> None<o:p></o:p> 2015-03-02 10:24:25 jabber_lib._presence_callback: Node is available <a href="mailto:rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local/superclient">rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local/superclient</a> None<o:p></o:p> 2015-03-02 10:24:25 jabber_lib.subscribe_to_presence: Subscribed to {}<o:p></o:p> 2015-03-02 10:24:25 jabber_lib.subscribe_to_presence: Subscribed both {'rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local': {'jid': 'rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local', 'subscription': u'both'}}<o:p></o:p> 2015-03-02 10:24:25 jabber_lib.subscribe_to_presence: Subscribed none {}<o:p></o:p> 2015-03-02 10:24:25 jabber_lib.subscribe_to_presence: Subscribed from {}<o:p></o:p> 2015-03-02 10:24:25 jabber_lib.subscribe_to_presence: Already subscribed to the presence of node <a href="mailto:rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local">rhn-dispatcher-sat@md1prdlnxmgr01.jda.corp.local</a><o:p></o:p> 2015-03-02 10:24:35 jabber_lib.process: 180<o:p></o:p> 2015-03-02 10:26:03 jabber_lib.process: 180<o:p></o:p> Error caught:<o:p></o:p> Traceback (most recent call last):<o:p></o:p> File "/usr/share/rhn/osad/jabber_lib.py", line 121, in main<o:p></o:p> self.process_forever(c)<o:p></o:p> File "/usr/share/rhn/osad/jabber_lib.py", line 179, in process_forever<o:p></o:p> self.process_once(client)<o:p></o:p> File "/usr/share/rhn/osad/osad.py", line 250, in process_once<o:p></o:p> client.process(timeout=180)<o:p></o:p> File "/usr/share/rhn/osad/jabber_lib.py", line 1055, in process<o:p></o:p> data = self._read(self.BLOCK_SIZE)<o:p></o:p> SSLError: ('OpenSSL error; will retry', "(-1, 'Unexpected EOF')")<o:p></o:p> <o:p> </o:p> 2015-03-02 10:26:03 jabber_lib.main: Sleeping 111 seconds<o:p></o:p> <o:p> </o:p> From the Spacewalk server:<o:p></o:p> root@md1prdlnxmgr01 ~]# tail -f /var/log/rhn/osa-dispatcher.log<o:p></o:p> 2015/02/27 09:29:50 -04:00 13660 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p> 2015/02/27 09:29:51 -04:00 13660 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', 'md1prdlnxmgr01.jda.corp.local')<o:p></o:p> 2015/02/27 09:29:51 -04:00 13660 0.0.0.0: osad/osa_dispatcher.fix_connection('Upstream notification server started on port', 1290)<o:p></o:p> 2015/02/27 09:29:51 -04:00 13660 0.0.0.0: osad/jabber_lib.process_forever<o:p></o:p> 2015/02/27 09:38:10 -04:00 4529 0.0.0.0: osad/jabber_lib.__init__<o:p></o:p> 2015/02/27 09:38:10 -04:00 4529 0.0.0.0: osad/jabber_lib.setup_connection('Connected to jabber server', 'md1prdlnxmgr01.jda.corp.local')<o:p></o:p> 2015/02/27 09:38:10 -04:00 4529 0.0.0.0: osad/osa_dispatcher.fix_connection('Upstream notification server started on port', 1290)<o:p></o:p> 2015/02/27 09:38:10 -04:00 4529 0.0.0.0: osad/jabber_lib.process_forever<o:p></o:p> But there is a change in OSA status:<o:p></o:p> OSA status: online as of unknown<o:p></o:p> Earlier this was : Offline as of unknown<o:p></o:p> <o:p> </o:p> From: <a href="mailto:spacewalk-list-bounces@redhat.com">spacewalk-list-bounces@redhat.com</a> [<a href="mailto:spacewalk-list-bounces@redhat.com">mailto:spacewalk-list-bounces@redhat.com</a>] On Behalf Of Matthew Madey Sent: Monday, March 02, 2015 8:37 PM To: <a href="mailto:spacewalk-list@redhat.com">spacewalk-list@redhat.com</a> Subject: Re: [Spacewalk-list] Subject: Client shows offline in Spacewalk GUI<o:p></o:p> <o:p> </o:p> <div> Check the osa-dispatcher log on the Spacewalk server for more information: /var/log/rhn/osa-dispatcher.log<o:p></o:p> <div> <o:p> </o:p> </div> <div> Also, try this on the client:<o:p></o:p> </div> <div> <o:p> </o:p> </div> <div> service osad stop ; rm -f /etc/sysconfig/rhn/osad-auth.conf ; service osad start<o:p></o:p> </div> </div> <div> <o:p> </o:p> <div> On Mon, Mar 2, 2015 at 7:01 AM, Deepjoy Choudhury <<a href="mailto:Deepjoy.Choudhury@jda.com" target="_blank">Deepjoy.Choudhury@jda.com</a>> wrote:<o:p></o:p> <div> <div> Any Suggestions Friends …<o:p></o:p> <o:p></o:p> <div> Thanks & Regards<o:p></o:p> </div> <o:p></o:p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"> From: Deepjoy Choudhury Sent: Saturday, February 28, 2015 5:25 PM To: <a href="mailto:spacewalk-list@redhat.com" target="_blank">spacewalk-list@redhat.com</a> Subject: Subject: Client shows offline in Spacewalk GUI<o:p></o:p> </div> </div> <o:p></o:p> Hi Team,<o:p></o:p> <o:p></o:p> I have installed spacewalk 2.2 and registered clients to it.<o:p></o:p> <o:p></o:p> After installing osad, the client shows offline/unknown in spacewalk.<o:p></o:p> <o:p></o:p> Firewall/selinux are disabled on both client and server.<o:p></o:p> <o:p></o:p> osad –v:<o:p></o:p> Client:<o:p></o:p> 2015-02-27 10:00:31 jabber_lib.__init__:<o:p></o:p> 2015-02-27 10:00:31 jabber_lib.setup_connection: Connected to jabber server mxxx.xxx.corp.local<o:p></o:p> <o:p></o:p> Server:<o:p></o:p> [root@mxxx ~]# service osa-dispatcher status<o:p></o:p> osa-dispatcher (pid 4535) is running...<o:p></o:p> <o:p></o:p> [root@ mxxx ~]# service jabberd status<o:p></o:p> router (pid 4373) is running...<o:p></o:p> sm (pid 4380) is running...<o:p></o:p> c2s (pid 4387) is running...<o:p></o:p> s2s (pid 4394) is running...<o:p></o:p> <o:p></o:p> <o:p></o:p> Can you please help<o:p></o:p> <o:p></o:p> <o:p></o:p> <o:p></o:p> </div> </div> _______________________________________________ Spacewalk-list mailing list <a href="mailto:Spacewalk-list@redhat.com">Spacewalk-list@redhat.com</a> <a href="https://www.redhat.com/mailman/listinfo/spacewalk-list" target="_blank">https://www.redhat.com/mailman/listinfo/spacewalk-list</a><o:p></o:p> </div> <o:p> </o:p> </div> </div> </body> </html>