<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <style type="text/css" style="display:none;"></style> </head> <body dir="ltr"> <div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif;" dir="ltr"> <p>I think that I figured out what is wrong, I just need to figure out how to resolve it.</p> <p><br> </p> <p>Last November, I upgraded the SW server to v2.6, and a few months ago, I changed jabberd to use the Postgres DB. However, the proxy server is still on v2.4 (I forgot all about upgrading it when I did the primary server). </p> <p><br> </p> <p>I started reviewing the jabberd config files, c2s.xml, s2s.xml and sm.xml and noticed that the current config files are significatly differnet from the dist files, plus they had the changes that I made when switching to the Postgres DB. My guess is that SW must have updated the config files when I made the changes a few months ago.</p> <p><br> </p> <p>I copied the .dist files back to being the primary config file and changed the ID and password everywhere that I found the settings, but I'm still not able to connect. </p> <p><br> </p> <p>Besides the server ID and DB password, is there anything else in the config file that I need to change? Do I need to upgrade to v2.6 and install Postgres on the proxy to make everything work? </p> <p><br> </p> <p>Thanks</p> <p><br> </p> <p>Daryl</p> <div style="color: rgb(0, 0, 0);"> <hr tabindex="-1" style="display:inline-block; width:98%"> <div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> spacewalk-list-bounces@redhat.com <spacewalk-list-bounces@redhat.com> on behalf of Daryl Rose <darylrose@outlook.com><br> <b>Sent:</b> Tuesday, June 6, 2017 10:10 AM<br> <b>To:</b> spacewalk-list@redhat.com<br> <b>Subject:</b> Re: [Spacewalk-list] Inactive Systems</font> <div> </div> </div> <div> <div id="divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Arial,Helvetica,sans-serif"> <p>Yes I did and I get:</p> <p><br> </p> <p><i></i></p> <div><i>service osad start</i></div> <div><i>Starting osad: 2017-06-06 15:08:27 jabber_lib.main: Unable to connect to jabber servers, sleeping 101 seconds</i></div> <i></i><br> <p></p> Any thoughts? <div><br> </div> <div>Thank you.</div> <div><br> </div> <div>Daryl</div> <div><br> <br> <div style="color:rgb(0,0,0)"> <hr tabindex="-1" style="display:inline-block; width:98%"> <div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> spacewalk-list-bounces@redhat.com <spacewalk-list-bounces@redhat.com> on behalf of Wilkinson, Matthew <MatthewWilkinson@alliantenergy.com><br> <b>Sent:</b> Monday, June 5, 2017 2:31 PM<br> <b>To:</b> spacewalk-list@redhat.com<br> <b>Subject:</b> Re: [Spacewalk-list] Inactive Systems</font> <div> </div> </div> <div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-size:10.0pt; font-family:"Lucida Console"; color:#1F497D">Did you rm the /etc/sysconfig/rhn/osad-auth.conf file and then restart jabberd?</span></p> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-size:10.0pt; font-family:"Lucida Console"; color:#1F497D"> </span></p> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-size:10.0pt; font-family:"Lucida Console"; color:#1F497D">--Matthew Wilkinson</span></p> </div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-size:10.0pt; font-family:"Lucida Console"; color:#1F497D"> </span></p> <div> <div style="border:none; border-top:solid #B5C4DF 1.0pt; padding:3.0pt 0in 0in 0in"> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> spacewalk-list-bounces@redhat.com [mailto:spacewalk-list-bounces@redhat.com] <b>On Behalf Of </b>Daryl Rose<br> <b>Sent:</b> Monday, June 05, 2017 14:26<br> <b>To:</b> spacewalk-list@redhat.com<br> <b>Subject:</b> [Spacewalk-list] Inactive Systems</span></p> </div> </div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> </p> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> [This is an external email. Be cautious with links, attachments and responses.]</p> <div align="center" style="text-align:center; margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <hr size="2" width="100%" align="center"> </div> <div id="divtagdefaultwrapper"> <div id="divtagdefaultwrapper"> <p><span style="font-family:"Calibri","sans-serif"; color:black">Last week 218 systems became "Inactive Systems". All of these systems are in the DMZ and connect via a proxy server. I discovered that /var on the proxy had filled, and I'm guessing corrupted the Berkeley Database. I shutdown Jabberd, cleaned everything out, restarted jabberd, and tried to re-authenticate the inactive systems. However, I'm not able to get them to re-authenticate.</span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">There are multiple errors in multiple error logs.</span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">This is a snippet from the /var/log/httpd/error log:</span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Exception reported from <FQDN proxy server></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Time: Mon Jun 5 10:41:19 2017</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Exception type <type 'exceptions.EOFError'></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Exception while handling function handler</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Request object information:</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] URI: /XMLRPC</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Remote Host: <web-server></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Server Name: <FQDN proxy server>:443</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Headers passed in:</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tAccept-Encoding: identity</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tCONTENT_LENGTH: 122</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tCONTENT_TYPE: text/xml</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tDOCUMENT_ROOT: /var/www/html</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tGATEWAY_INTERFACE: CGI/1.1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTPS: 1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_ACCEPT_ENCODING: identity</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_HOST: <FQDN proxy server></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_USER_AGENT: rhn.rpclib.py/2.5.75-1.el6</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_X_CLIENT_VERSION: 1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_X_INFO: RPC Processor (C) Red Hat, Inc (version 2.5.75-1.el6)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_X_RHN_TRANSPORT_CAPABILITY: follow-redirects=3</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHTTP_X_TRANSPORT_INFO: Extended Capabilities Transport (C) Red Hat, Inc (version 2.5.75-1.el6)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tHost: <FQDN proxy server></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tPATH_INFO: </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tQUERY_STRING: </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tREMOTE_ADDR: 172.19.216.14</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tREMOTE_PORT: 43218</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tREQUEST_METHOD: POST</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tREQUEST_URI: /XMLRPC</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSCRIPT_FILENAME: /usr/share/rhn/wsgi/xmlrpc.py</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSCRIPT_NAME: /XMLRPC</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSCRIPT_URI: <a href="https://%3cFQDN" style="color:blue; text-decoration:underline">https://<FQDN</a> proxy server>/XMLRPC</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSCRIPT_URL: /XMLRPC</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_ADDR: 172.17.210.59</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_ADMIN: root@localhost</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_NAME: <FQDN proxy server></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_PORT: 443</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_PROTOCOL: HTTP/1.1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_SIGNATURE: <address>Apache/2.2.15 (Red Hat) Server at <FQDN proxy server> Port 443</address></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tSERVER_SOFTWARE: Apache/2.2.15 (Red Hat)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tUser-Agent: rhn.rpclib.py/2.5.75-1.el6</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tX-Client-Version: 1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tX-Info: RPC Processor (C) Red Hat, Inc (version 2.5.75-1.el6)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tX-RHN-Transport-Capability: follow-redirects=3</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tX-Transport-Info: Extended Capabilities Transport (C) Red Hat, Inc (version 2.5.75-1.el6)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_ssl.is_https: <built-in method ssl_is_https of mod_wsgi.Adapter object at 0x7fd673532a08></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_ssl.var_lookup: <built-in method ssl_var_lookup of mod_wsgi.Adapter object at 0x7fd673532a08></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.application_group: corp-spwlkprxy-prod01.dtndmz.com|/xmlrpc</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.callable_object: application</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.handler_script: </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.input_chunked: 0</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.listener_host: </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.listener_port: 443</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.process_group: </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.request_handler: wsgi-script</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.script_reloading: 1</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \tmod_wsgi.version: (3, 2)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.errors: <mod_wsgi.Log object at 0x7fd673415ab0></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.file_wrapper: <built-in method file_wrapper of mod_wsgi.Adapter object at 0x7fd673532a08></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.input: <cStringIO.StringO object at 0x7fd6733ffab0></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.multiprocess: True</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.multithread: False</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.run_once: False</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.url_scheme: https</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] \twsgi.version: (1, 1)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Extra information about this error:</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Unhandled exception type</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] </span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Exception Handler Information</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] Traceback (most recent call last):</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/apacheServer.py", line 63, in __call__</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] ret = f(req)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/apacheHandler.py", line 357, in handler</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] ret = handlerObj.handler()</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/broker/rhnBroker.py", line 220, in handler</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] authToken = self.proxyAuth.check_cached_token()</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/rhnProxyAuth.py", line 130, in check_cached_token</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] oldToken = self.get_cached_token()</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/rhnProxyAuth.py", line 147, in get_cached_token</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] return shelf[key]</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/share/rhn/proxy/rhnProxyAuth.py", line 450, in __getitem__</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] val = rhnCache.get(rkey, missing_is_null=0)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/lib/python2.6/site-packages/spacewalk/common/rhnCache.py", line 70, in get</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] return cache.get(name, modified)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] File "/usr/lib/python2.6/site-packages/spacewalk/common/rhnCache.py", line 366, in get</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] return cPickle.loads(pickled)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">[Mon Jun 05 10:41:19 2017] [error] EOFError</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> </div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-family:"Calibri","sans-serif"; color:black">This is from one of the clients that can't connect:</span></p> </div> <div id="divtagdefaultwrapper"> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">2017-06-05 12:46:48 rhn_log.log_error: Error caught:</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">2017-06-05 12:46:48 rhn_log.log_error: Traceback (most recent call last):</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/share/rhn/osad/jabber_lib.py", line 127, in main</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> self.fix_connection(c)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/share/rhn/osad/osad.py", line 202, in fix_connection</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> server.registration.welcome_message()</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 662, in __call__</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> return self._send(self._name, args)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/lib64/python2.6/site-packages/rhn/rpclib.py", line 394, in _request</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> self._handler, request, verbose=self._verbose)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 177, in request</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> headers, fd = req.send_http(host, handler)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> File "/usr/lib64/python2.6/site-packages/rhn/transports.py", line 740, in send_http</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black"> response.status, response.reason, response.msg)</span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <div> <p style="margin:0in 0in 0.0001pt; font-size:12pt; font-family:"Times New Roman",serif"> <i><span style="font-family:"Calibri","sans-serif"; color:black">ProtocolError: <ProtocolError for <FQDN Proxy Server> /XMLRPC: 500 Internal Server Error></span></i><span style="font-family:"Calibri","sans-serif"; color:black"></span></p> </div> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">My inital thoughts turn to the certifiacation, but It that shouldn't be the case, because this has been working fine for over a year. As a matter of fact, I can see that the client estabilishes a connection on with the proxy server on port 5222. </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">Anyone have any thoughts on what could be causing this?</span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">Thank you.</span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black">Daryl </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> <p><span style="font-family:"Calibri","sans-serif"; color:black"> </span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </body> </html>