<html> <head> <meta content="text/html; charset=utf-8" http-equiv="Content-Type"> </head> <body bgcolor="#FFFFFF" text="#000000"> Hi Drew, I've tried to reproduce the issue you're experiencing with exact same version of packages you're having however the registration did pass. Could you please provide with full command you're using to register your clients and I'll try to look at this issue once more. In case I am not successful I'd recommend you to wait for Spacewalk 2.7 which should be out soon™. Tomas <div class="moz-cite-prefix">On 08/09/2017 02:45 PM, Drew Stinnett wrote: </div> <blockquote cite="mid:4440776F-F35D-47B8-B86B-7E1B06C133ED@duke.edu" type="cite"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="Title" content=""> <meta name="Keywords" content=""> <meta name="Generator" content="Microsoft Word 15 (filtered medium)"> <style></style> <div class="WordSection1"> Hi Tomas,<o:p></o:p> Yes, so far I’ve only tried 2 clients on this new instance, but both get the same error. Here are the RPM versions:<o:p></o:p> <o:p> </o:p> Clients:<o:p></o:p> % rpm -q rhn-client-tools rhnlib<o:p></o:p> rhn-client-tools-2.6.8-1.el6.noarch<o:p></o:p> rhnlib-2.6.3-1.el6.noarch<o:p></o:p> <o:p> </o:p> Server:<o:p></o:p> % rpm -qa spacewalk-backend\*<o:p></o:p> spacewalk-backend-config-files-common-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-applet-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-sql-postgresql-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-iss-export-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-libs-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-sql-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-app-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-config-files-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-package-push-server-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-server-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-xmlrpc-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-config-files-tool-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-xml-export-libs-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-tools-2.6.78-1.el7.noarch<o:p></o:p> spacewalk-backend-iss-2.6.78-1.el7.noarch<o:p></o:p> <o:p> </o:p> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"> From: Tomáš Kašpárek <a class="moz-txt-link-rfc2396E" href="mailto:tkaspare@redhat.com"><tkaspare@redhat.com></a> Date: Wednesday, August 9, 2017 at 8:30 AM To: <a class="moz-txt-link-rfc2396E" href="mailto:spacewalk-list@redhat.com">"spacewalk-list@redhat.com"</a> <a class="moz-txt-link-rfc2396E" href="mailto:spacewalk-list@redhat.com"><spacewalk-list@redhat.com></a> Cc: Andrew Stinnett <a class="moz-txt-link-rfc2396E" href="mailto:drew.stinnett@duke.edu"><drew.stinnett@duke.edu></a> Subject: Re: [Spacewalk-list] xmlrpc.py Error when registering clients<o:p></o:p> </div> <div> <o:p> </o:p> </div> Hello, does that happen for every client you're trying to register? Can you please provide versions of following packages on client: rhn-client-tools rhnlib For server, please provide version of spacewalk backend used. Thank you Tomas<o:p></o:p> <div> On 08/09/2017 02:22 PM, Drew Stinnett wrote:<o:p></o:p> </div> <blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"> Hi Gang,<o:p></o:p> We are having some issues with a fresh install of Spacewalk 2.6 on RHEL7. The service starts up, and I can sync packages, however when I can’t register clients. When trying to register a client using the rhnreg_ks program, I get the following server side error:<o:p></o:p> <o:p></o:p> ==> ssl_error_log <==<o:p></o:p> [Tue Aug 08 08:26:43.364508 2017] [:error] [pid 28337] [client x:38776] mod_wsgi (pid=28337): Exception occurred processing WSGI script '/usr/share/rhn/wsgi/xmlrpc.py'.<o:p></o:p> [Tue Aug 08 08:26:43.364585 2017] [:error] [pid 28337] [client x:38776] Traceback (most recent call last):<o:p></o:p> [Tue Aug 08 08:26:43.364614 2017] [:error] [pid 28337] [client x:38776] File "/usr/share/rhn/wsgi/xmlrpc.py", line 22, in application<o:p></o:p> [Tue Aug 08 08:26:43.364746 2017] [:error] [pid 28337] [client x:38776] return wsgiHandler.handle(environ, start_response, "xmlrpc", "server.xmlrpc")<o:p></o:p> [Tue Aug 08 08:26:43.364773 2017] [:error] [pid 28337] [client x:38776] File "/usr/share/rhn/wsgi/wsgiHandler.py", line 35, in handle<o:p></o:p> [Tue Aug 08 08:26:43.364843 2017] [:error] [pid 28337] [client x:38776] parseServ = get_handle(servertype, "HeaderParserHandler")<o:p></o:p> [Tue Aug 08 08:26:43.364867 2017] [:error] [pid 28337] [client x:38776] File "/usr/share/rhn/wsgi/wsgiHandler.py", line 63, in get_handle<o:p></o:p> [Tue Aug 08 08:26:43.364905 2017] [:error] [pid 28337] [client x:38776] handler_module = __import__(servertype, globals(), locals(), [servertype.split('.')[-1]])<o:p></o:p> [Tue Aug 08 08:26:43.364925 2017] [:error] [pid 28337] [client x:38776] File "/usr/lib/python2.7/site-packages/spacewalk/server/apacheServer.py", line 17, in <module><o:p></o:p> [Tue Aug 08 08:26:43.364983 2017] [:error] [pid 28337] [client x:38776] from apacheHandler import apacheHandler<o:p></o:p> [Tue Aug 08 08:26:43.365005 2017] [:error] [pid 28337] [client x:38776] File "/usr/lib/python2.7/site-packages/spacewalk/server/apacheHandler.py", line 42, in <module><o:p></o:p> [Tue Aug 08 08:26:43.365102 2017] [:error] [pid 28337] [client x:38776] class apacheSession(rhnApache):<o:p></o:p> [Tue Aug 08 08:26:43.365135 2017] [:error] [pid 28337] [client x:38776] TypeError: Error when calling the metaclass bases<o:p></o:p> [Tue Aug 08 08:26:43.365168 2017] [:error] [pid 28337] [client x:38776] module.__init__() takes at most 2 arguments (3 given)<o:p></o:p> <o:p></o:p> From the client, I see:<o:p></o:p> <o:p></o:p> root@host [development] ~ $ /usr/sbin/rhnreg_ks --force --activationkey=1-patchmonkey-sl6-x86_64 --serverUrl <a moz-do-not-send="true" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__server-2Dname-2Dremoved-2Dfor-2Demailing_XMLRPC&d=DwMDaQ&c=imBPVzF25OnBgGmVOlcsiEgHoG1i6YHLR0Sj_gZ4adc&r=-dUKkerYJ-laGM302LP-CgOZdKqfm2-_8YpIcedsItg&m=TEdUGWyVP44P-wjOHTtN8jpke9W-M0P36ihFIYdwDaw&s=DPT89iZqlQjCCl9qZMn8pswPAxU7S00I1A_UNSlu4O4&e=">https://server-name-removed-for-emailing/XMLRPC</a><o:p></o:p> An error has occurred:<o:p></o:p> rhn-plugin: Error communicating with server. The message was:<o:p></o:p> Internal Server Error<o:p></o:p> See /var/log/up2date for more information<o:p></o:p> root@host [development] ~ $ tail -30 /var/log/up2date<o:p></o:p> Traceback (most recent call last):<o:p></o:p> File "/usr/sbin/rhnreg_ks", line 217, in <module><o:p></o:p> cli.run()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhncli.py", line 96, in run<o:p></o:p> sys.exit(self.main() or 0)<o:p></o:p> File "/usr/sbin/rhnreg_ks", line 95, in main<o:p></o:p> rhnreg.getCaps()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnreg.py", line 264, in getCaps<o:p></o:p> s.capabilities.validate()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnserver.py", line 185, in __get_capabilities<o:p></o:p> self.registration.welcome_message()<o:p></o:p> File "/usr/share/rhn/up2date_client/rhnserver.py", line 67, in __call__<o:p></o:p> return rpcServer.doCall(method, *args, **kwargs)<o:p></o:p> File "/usr/share/rhn/up2date_client/rpcServer.py", line 290, in doCall<o:p></o:p> raise_with_tb(up2dateErrors.CommunicationError(e.errmsg))<o:p></o:p> File "/usr/share/rhn/up2date_client/rpcServer.py", line 214, in doCall<o:p></o:p> ret = method(*args, **kwargs)<o:p></o:p> File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__<o:p></o:p> return self.__send(self.__name, args)<o:p></o:p> File "/usr/share/rhn/up2date_client/rpcServer.py", line 48, in _request1<o:p></o:p> ret = self._request(methodname, params)<o:p></o:p> File "/usr/lib/python2.6/site-packages/rhn/rpclib.py", line 394, in _request<o:p></o:p> self._handler, request, verbose=self._verbose)<o:p></o:p> File "/usr/lib/python2.6/site-packages/rhn/transports.py", line 177, in request<o:p></o:p> headers, fd = req.send_http(host, handler)<o:p></o:p> File "/usr/lib/python2.6/site-packages/rhn/transports.py", line 740, in send_http<o:p></o:p> response.status, response.reason, response.msg)<o:p></o:p> <class 'up2date_client.up2dateErrors.CommunicationError'>: rhn-plugin: Error communicating with server. The message was:<o:p></o:p> Internal Server Error<o:p></o:p> <o:p></o:p> I’ve also tried registering using a username/password instead of the activation key, which produces the same error. Both client and server are up to date from the spacewalk repos.<o:p></o:p> <o:p></o:p> Any thoughts on what I’m missing? Thanks!!<o:p></o:p> <o:p></o:p> <o:p></o:p> -- <o:p></o:p> <div> Drew Stinnett<o:p></o:p> Duke University<o:p></o:p> OIT-SSI-Systems<o:p></o:p> </div> <o:p></o:p> <o:p></o:p> <pre>_______________________________________________<o:p></o:p></pre> <pre>Spacewalk-list mailing list<o:p></o:p></pre> <pre><a moz-do-not-send="true" href="mailto:Spacewalk-list@redhat.com">Spacewalk-list@redhat.com</a><o:p></o:p></pre> <pre><a moz-do-not-send="true" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.redhat.com_mailman_listinfo_spacewalk-2Dlist&d=DwMDaQ&c=imBPVzF25OnBgGmVOlcsiEgHoG1i6YHLR0Sj_gZ4adc&r=-dUKkerYJ-laGM302LP-CgOZdKqfm2-_8YpIcedsItg&m=TEdUGWyVP44P-wjOHTtN8jpke9W-M0P36ihFIYdwDaw&s=iDGuBQ6RfQ3P7vYJP4hq0FkVk2jpClRn3x0FqNsMa24&e=">https://www.redhat.com/mailman/listinfo/spacewalk-list</a><o:p></o:p></pre> </blockquote> <o:p></o:p> </div> </blockquote> </body> </html>