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Re: Feedback on installer/storage survey for usability tests



On 01/04/2013 05:36 PM, Máirín Duffy wrote:
On Fri 04 Jan 2013 12:20:07 PM EST, "Jóhann B. Guðmundsson" wrote:
Would it be good to have the project sponsor some entity like the NNG
[1] to review the installer work on their proposed solution to the
issue they find after all they are expert at this?
Why would we waste the budget?

If you would call that a waste

  I have training (HCI Masters degree) and
experience leading such studies and am fully comfortable leading the
effort with our paid intern (who has completed an NNG group seminar /
training class) and volunteers.

Bringing in a third party would also necessarily push out the timeline
considerably. Nielsen himself makes the argument in Usability
Engineering that it's much more cost-effective to run your own
small-scale usability test (he calls this "discount usability
engineering.")

Is there anything about our methodology that we've described thus far
that concerns you that's led you to make this suggestion that we could
talk about? If you have specific questions about how we're going about
doing this that would help your confidence here, I'm happy to answer
them.

Other than us ( as in everyone in the community ) being to close to the project to arguably get a completely "neutral" criticism on the overall design then there is nothing that concerns me.

We ( as in everyone in the community ) inadvertently may affect the outcome of such study hence the proposal to get a completely neutral third party to conduct an research.

Having an third party conduct an research would give you/us also something to compare the findings from your/our research to theirs.

It was just an idea feel free to dismiss it...

JBG


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