dormant bugs and our perception
seth vidal
skvidal at fedoraproject.org
Wed Jan 2 21:18:17 UTC 2008
On Wed, 2008-01-02 at 16:11 -0500, Greg DeKoenigsberg wrote:
> On Wed, 2 Jan 2008, Jeremy Katz wrote:
>
> > One problem with this is that there tend to be a fair number of
> > duplicate bugs filed. So fifty people triaging one bug a piece means
> > that they don't catch those duplicates and treat them as such. Instead,
> > they seem them as fifty separate bug reports.
> >
> > One big and important part of triaging is looking at the patterns which
> > appear when you look at larger numbers of bugs. Both from the point of
> > view of effectively handling issues as well as from the perspective of
> > being able to provide information to developers as to what areas need
> > work
>
> Yep. I agree with the divide-and-conquer sentiment, but see more value in
> dividing and conquering components. Like, say, have a person or a group
> who handle triaging NetworkManager bugs. Establish areas of strength, and
> then expand from there.
also worth noting for future reference - while bugzilla is a fine
interface (sort of) this is really easy for looking at bugs which
are /new/needinfo/etc:
http://bugz.fedoraproject.org/[name-of-package]
-sv
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