[Ambassadors] Freemedia Thoughts #2 Rant
Frank Murphy
frankly3d at gmail.com
Sat Jul 4 10:56:43 UTC 2009
*Freemedia is a voluntary effort*
with that acknowledgement out of the way.
Can the participation Ambassadors, take a few seconds at the end of the
month to close, any "pending" tickets, that have not been accepted.
With maybe a "Pleae try again, next month".
Over time pending requests can mount up considerably.
With that in mind, more volunteers are always
appreciated by the Freemedia program,
by those in a position to do so:
https://fedoraproject.org/wiki/FreeMedia_Infrastructure_SOP
"Accepted" tickets, are a different story,
in some cases there is no follow-up.
Months some have been there,
without any further comment only "accepted"
( pending: some do not even get that far,
comment, but not marked accepted)
These can also mount up,
all out standing "accepted",
with no comments. Should be closed with a
"shipping status unknown" at end of month.
#1 from the requesters point of view.
"What are Fedora playing at?"
The first interaction with Fedora could leave a lasting negative impression.
#2 form the Ambassadors point of view.
"Is he ok?, sick etc. Would a fellow country ambassador,
do some follow-up.
This could let the contributor, you are not alone.
You have friends.
#3 from the programs pov.
Communicate:
to both the requester, and your contributors.
If you need to step back for a while, let us know.
Regards,
Frank
--
jabber | msn | skype: frankly3d
http://www.frankly3d.com
Away at Springsteen Weekend 12th July
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