Tracking logo approval requests

Máirín Duffy duffy at
Mon Aug 4 11:31:59 UTC 2008

Rahul Sundaram wrote:
> Hi,
> Do we have a instance of RT or trac setup to keep track of logo 
> requests?

No. We used to use a ticketing system and it was a royal pain in the 
butt because it didn't work right, I ended up losing some requests, the 
response piece was broken so I had to copy/paste information into my 
mail client to respond manually and I didn't know if someone else who 
might have been on the queue had already answered the ones I was 
answering. And because the response piece didn't work it did not serve 
the purpose as serving as a record since replies could not go thru it.

  If not, should we?

Does anyone else want to help me with the queue? Last time I checked, 
no. I'd rather not uproot my system (thunderbird templates), which while 
manual actually works quite well for me, if there's no good reason to.


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