A bugzilla bookmark in the default Firefox install?

[Rogue]

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Bryan Clark wrote:
> Christopher Aillon wrote:
>> On 11/14/2007 05:00 PM, Rogue wrote:
>>> Hi All,
>>>
>>> I had a need to file a bug regarding some SELinux related matters, and
>>> one of the things that I felt would be a good to have is a bookmark
>>> pointing to the Fedora bugzilla. This bookmark could get installed in
>>> the stock Firefox/Galeon/etc installs.
>>>
>>> What do you guys think about it?
>>
>> Honestly, this sounds like the perfect item to add to the default
>> homepage to me.  Bookmarks are more permanent.  Once you get a
>> bookmark, you can't change it with an update.  The start page is more
>> liquid, so if we were ever to move to e.g. bugzilla.fedoraproject.org
>> or whatever, we could just change it on the start page.
>>
> 100% agree!  We an even be friendlier than a bookmark on the homepage
> than in bookmarks because we could use a little more room to explain
> things.  A bookmark might end up being "Fedora Bugzilla" and mean
> something to few where off the homepage we could be a little more task
> based showing links to FAQs for possibly common problems and Fedora
> Bugzilla for filling issues.

Yup, it is definitely a good idea to publish such a link on the home
page. If we do put it on the page, which page would that be? When I
launch the stock firefox browser, i see the following bookmarks under
the folder "Fedora Project" on my toolbar:

1. Fedora Project
2. Fedora Forum
3. Fedora Weekly News
4. Fedora Unity
5. Planet Fedora
6. More Support & Discussion

So from the perspective of a new user, where should the user go to in
order to provide feedback / log bugs?

I like the idea (which Rahul suggested) that we take the user to the
BugsAndFeatureRequests page. It would be good if this page could be
linked via the main project page, 'cos currently in order to get to this
page the flow is the following:

(if navigating from the main site)
Fedora Project -> Communicate -> #Providing Feedback to Developers ->
BugsAndFeatureRequests

(if navigating from the browser bookmark)
More Support & Discussion -> #Providing Feedback to Developers ->
BugsAndFeatureRequests

Either ways it looks like a slight cumbersome route to follow. I do
realize that bug-buddy has eased out quite a bit of the problems, but it
would be great if the pages could be a little more easily accessible.

On a side note, I think it would be a good idea to have a simple UI that
would also allow people (non-developers) to view the status of the bugs
that they filed via bug-buddy. Reasoning being that the non-developers
are likely to feel more empowered when they see a dashboard style view
of the bugs that they have filed (also given that navigating/searching
through bugzilla can be rather tedious!). It is likely to encourage them
in a small little way to file bugs and improve the overall quality of
the software.

The current workflow is to file a bug via bug-buddy, and then keep
tracking changes via the occasional mail that drops in with a whole lot
of technical jargon (which most non-developers may not appreciate).

thanks,
Rogue


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