Submission process (was: Re: Self-Introduction: Michael Tiemann)

[Michael Schwendt]

On Thu, 1 Jul 2004 09:45:14 -0400, Erik LaBianca wrote:

> > ...and if only bugzilla could be avoided for the submission process, and
> > replaced by a more comprehensive system, it would help a lot. Or maybe
> > just customize it enough to make it unrecognizable? ;-)
> > 
> 
> Is there any sort of system out there that's already written and comes
> even close to doing what is needed? The fact is that learning bugzilla
> was daunting for me as a new user, but given the alternatives I must say
> it works quite well. 
> 
> I do know that writing a complete custom app to handle the workflow
> would be a pretty significant project to do correctly. Theres no point
> in doing it half-ass, as bugzilla at least allows a lot of flexibility.

And don't forget ACLs and other bells'n'whistles which are implemented in
Red Hat's bugzilla version, so e.g. you can hide security related tickets.