FC5 rocks!

Dimi Paun dimi at lattica.com
Mon Apr 24 17:23:59 UTC 2006


On Mon, April 24, 2006 12:27 pm, Andy Green said:
> Dimi Paun wrote:
> I can see why it makes people say "go there yourself and champion
> your bug" because really RHAT doesn't owe us the work.

Absolutely. I would never expect RHAT to relay my problems from
one mailing list to another. That would be stupid and counter
productive.

But this is not at all what I'm asking for. Truth is that by the
nature of the people Red Hat hired, they have quite a number of
folks involved in highly visible projects. The oppinions of these
guys matter in those projects. I would like RHAT to listen to their
customers (like any decent company), and push for changes that they
consider worthwhile where they can. And this can be done in a lot
of places, especially in difficult to talk to projects like GNOME.

This _is_ a development related issue, and I think it is very much
on topic for this list. We were told Fedora is essential part of RHAT
model, which was pretty clear from the beginning. That's fine. I have
used RHAT since 4.0, and I'm glad to see RHAT acknowladge this fact.
However, this comes with some responsabilities, and one of it is listening
to customer feedback (within limits, of course). Is RHAT willing to
do that?

-- 
Dimi Paun <dimi at lattica.com>
Lattica, Inc.





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