Bugzilla dupes attack

Rahul Sundaram sundaram at fedoraproject.org
Wed Feb 15 14:11:28 UTC 2006


Paul A Houle wrote:

> At 01:46 PM 2/14/2006, you wrote:
>
>> On Tuesday 14 February 2006 10:39, Rahul Sundaram wrote:
>> > Regardless of that bugzilla doesnt search closed reports by
>> > default. Search them by default would waste a lot of time and users
>> > generally care only about open bug reports.
>>
>> I'm not so sure of that. I *always* search the closed bugs also. You 
>> can often
>> find similar issues, or possibly something that was just closed... If 
>> the
>> user isn't constantly updating their installed software, they may be 
>> running
>> into a bug that was already closed as resolved in a recent release.
>
>
>         It's a general guideline that the default search request 
> should turn up *everything* that's possibly relevant.  Yes,  it's bad 
> to get 50 items,  5 of which are relevant,  but it's much worse to get 
> 0 items when 7 are relevant...  The latter is what you often see on 
> site-specific search engines because people set the defaults too 
> tight;  people are so used to getting 0 results when they do a search 
> on a site that they often don't even try search features embedded in a 
> site.
>
>         As for the problem of open vs. closed bugs,  there is a simple 
> answer...
>
> (i) Have a display,  either on top or on the side,  that says 
> something like
>
> 13 bugs unassigned
> 17 bugs assigned
> 104 bugs resolved
> ...
>
> people can click on the link to be directed to just a list of bugs 
> with the above status.

Can you file a RFE against bugzilla and let me know the report number?

-- 
Rahul 

Fedora Bug Triaging - http://fedoraproject.org/wiki/BugZappers




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