Bugzilla dupes attack
Rahul Sundaram
sundaram at fedoraproject.org
Wed Feb 15 14:11:28 UTC 2006
Paul A Houle wrote:
> At 01:46 PM 2/14/2006, you wrote:
>
>> On Tuesday 14 February 2006 10:39, Rahul Sundaram wrote:
>> > Regardless of that bugzilla doesnt search closed reports by
>> > default. Search them by default would waste a lot of time and users
>> > generally care only about open bug reports.
>>
>> I'm not so sure of that. I *always* search the closed bugs also. You
>> can often
>> find similar issues, or possibly something that was just closed... If
>> the
>> user isn't constantly updating their installed software, they may be
>> running
>> into a bug that was already closed as resolved in a recent release.
>
>
> It's a general guideline that the default search request
> should turn up *everything* that's possibly relevant. Yes, it's bad
> to get 50 items, 5 of which are relevant, but it's much worse to get
> 0 items when 7 are relevant... The latter is what you often see on
> site-specific search engines because people set the defaults too
> tight; people are so used to getting 0 results when they do a search
> on a site that they often don't even try search features embedded in a
> site.
>
> As for the problem of open vs. closed bugs, there is a simple
> answer...
>
> (i) Have a display, either on top or on the side, that says
> something like
>
> 13 bugs unassigned
> 17 bugs assigned
> 104 bugs resolved
> ...
>
> people can click on the link to be directed to just a list of bugs
> with the above status.
Can you file a RFE against bugzilla and let me know the report number?
--
Rahul
Fedora Bug Triaging - http://fedoraproject.org/wiki/BugZappers
More information about the fedora-devel-list
mailing list