Reporting bugs upstream

[John Ellson]

Bart Vanbrabant wrote:
> Hello,
>
> When I find a bug in fedora and it's obviously a bug upstream I report
> it there. But do we have to report them in fedora bugzilla too and
> reference the upstream bugreport? So if an other users files a bugreport
> for the same bug and doesn't check upstream maintainer of the module
> know it's already filed upstream. Or do we have to notify the maintainer
> in other way?
> I've searched the fedora wiki for this but I can't find any information
> about this.
>
> thanks,
>
> Bart
>
>   

I think that Fedora users need a single point-of-contact for bug reporting.

Its tough enough to report bugs in the first place and the user can't be 
expected
to know all the internals of every package to know if its a Fedora 
packaging bug
or an upstream bug.

Its incredibly frustrating and demoralizing to report a bug to Fedora, 
only to
have the Fedora maintainer close the bug with the response that the user
(what a dummy!) should have reported it upstream!    Yes, this has 
happened to me.

I propose that it be a policy that Fedora maintainers are themselves 
responsible
for forwarding the bug upsteam if necessary.   At the same time the status
of the Fedora bug can be left open with tracking information to the 
upstream bug.

John