Reporting bugs upstream
Dave Jones
davej at redhat.com
Wed Jan 18 20:05:34 UTC 2006
On Wed, Jan 18, 2006 at 01:14:44PM -0500, John Ellson wrote:
> Its incredibly frustrating and demoralizing to report a bug to Fedora,
> only to
> have the Fedora maintainer close the bug with the response that the user
> (what a dummy!) should have reported it upstream! Yes, this has
> happened to me.
>
> I propose that it be a policy that Fedora maintainers are themselves
> responsible
> for forwarding the bug upsteam if necessary. At the same time the status
> of the Fedora bug can be left open with tracking information to the
> upstream bug.
In a lot of cases, users working directly with upstream instead of having
someone playing middle-man is going to get things turned around a lot
faster. Especially in cases where the bug relates to a specific piece
of hardware, for eg.
What would be *really* awesome would be the possibility of having
a facility in bugzilla to escalate a bug to upstream, so a couple of
clicks, and the bug is entered in the appropriate bugzilla, with
all comments being reflected back into the one the user entered the
bug into. I believe there is some work going on in this area, but
it's slow moving.
Dave
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