bugzilla triage madness :-/

Arthur Pemberton pemboa at gmail.com
Fri Apr 4 18:10:26 UTC 2008

On Fri, Apr 4, 2008 at 1:07 PM, Pekka Savola <pekkas at netcore.fi> wrote:
> On Fri, 4 Apr 2008, Michael Schwendt wrote:
> > What do I care? When I filed the bug, the product was fresh and
> maintained,
> > wasn't it? But more than a year later I'm no longer willing to spend time
> > on the same issues without a single sign of life from the package owner.
> >
>  That seems like one of the fundamental problems here; I agree with you.
> Having filed bugs, and seeing them get closed 5 years later with "this
> product is no longer supported", and no developer response in between is
> rather disheartening.
>  A suggestion for a saner bugzilla automation: close packages in _NEEDINFO_
> stage unless there is response from the reporter.
>  If the developer believes the issue is fixed or there is a high likelyhood
> that it has already been fixed in a newer version, s/he should set NEEDINFO
> state (with some help to automate this if needed) But this should not be
> done automatically.

Isn't the reporter in a better position to know if it was fixed than
random bug triager?

Fedora 7 : sipping some of that moonshine
( www.pembo13.com )

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