Fedora Support channels Improvement ideas

[Eric Sandeen]

Dominik 'Rathann' Mierzejewski wrote:
> On Monday, 23 June 2008 at 23:57, Colin Walters wrote:
>> 2008/6/23 Kevin Fenzi <kevin at scrye.com>:
>>
>>> This weekend at Paul's State of Fedora talk at the end of the sessions
>>> on Saturday, he mentioned several areas where Fedora really could
>>> improve. One of these areas was the help that people get on the #fedora
>>> irc channel.
>>
>> I think IRC is kind of fundamentally doomed because of the culture.
> 
> It's possible to keep small channels (<50 people) nice and civil, but
> with more people, it's not really viable unless you have an op watching
> at all times.

What if there were #fedora-filesystems, #fedora-gnome, #fedora-sound,
$fedora-$WHATEVER to focus the discussions & keep things a bit more
manageable?  Or is that just many more tabs for the fedora-keepers to
lurk in...

>> If we want to emphasize a support medium, the forum is much nicer:
>>
>> http://forums.fedoraforum.org/forumdisplay.php?f=7
>>
>> It has decent search (and unlike Bugzilla your forum thread won't vanish
>> from search because it's too old or got fixed, grrr)
> 
> I, for one, detest the forums (any forums) for their terrible user
> interface. Mailing lists or usenet newsgroups are much more convenient
> to use.

Amen.  :)

-Eric