Dreaming about cooperation with upstream [Was: Re: Upstream error reporting]

[Matej Cepl]

On 2008-03-25, 18:21 GMT, Nils Philippsen wrote:
> Well, we already have some information about several upstream 
> bugzillas (let's keep this simple for the moment and ignore 
> trac, sourceforge e.a.  bug trackers). In theory it should 
> simply be a case of asking "Please <link>create a bugzilla 
> ticket upstream</link>. If you don't have an account at 
> $upstream_bugzilla, <link>register here</link>." Clicking on 
> the first link would drop the user into a pre-filled form that 
> automatically Cc's the Fedora maintainer etc. We could store 
> the identities at other Bugzillas with the user's account to 
> make it even smoother. Or maybe something like OpenID can be 
> used for that.  

The advantage of my scenario is that our reporters don't need to 
make yet another useless account in some bugzilla 
(http://uselessaccount.com/). I had a lot of complaints from our 
reporters about that -- "I have reported this already, why you 
guys are so much talking about cooperation, and you are not able 
to resolve it among yourself." I know there are some reasons, but 
considering that bug reporters are our most valuable asset (which 
I believe firmly) we should try most to treat them well.  

Remember, we are not making them any favor that they have to file 
a bug against the software we have provided them.

Especially considering that there ARE possible scenarios how to 
do it -- and the rest is (IMHO, IAAL, IANAP, etc.) just not that 
complicated coding.

Matej