What do we need from Bugzilla? (was: My roadmap for a better Fedora)

[Nicolas Mailhot]

Le Jeu 20 novembre 2008 12:29, Matej Cepl a écrit :
>
> On 2008-11-19, 22:47 GMT, Arthur Pemberton wrote:
>> There are several competing products, and I doubt we engineer
>> type people use it "just because". I'm also assuming that we
>> use it for reasons other than because of RedHat.
>
> Well, to make your list shorter (i.e., with one item):
>
> * To be able to support number of products, components, users,
>   hits per second as Bugzilla does. Problem I heard of all
>   competing products (trac, jira, etc.) is that they are lovely
>   when you are talking about one project with few components, but
>   when you get to clustering databases and similar magic, all of
>   them fail pretty badly.
> * of course, open source -- just to be safe that there isn't some
>   Microsoft/Oracle/whatever closed source thing, which can manage
>   it.

Add to this
- feature completeness
- familiar UI
- integration with upstream issue trackers (which are often bugzilla too)

For all its cranks bugzilla is familiar to a lot of bug reporters that
use all the features added over time.

Any replacement must be at least as feature-full as bugzilla (not
simpler because it forgets to do some stuff) and offer a bugzilla-like
mode for existing reporters that do not have the time to learn yet
another reporting UI.

-- 
Nicolas Mailhot