Maintainer Responsibilities

[Kevin Kofler]

Ralf Corsepius wrote:
> I consider maintainers redirecting arbitrary reporters to upstreams to
> be rude and hostile, because they are presuming the reporter to be
> * interested in tracking down bugs

If you don't care about your bug, why are you reporting it in the first
place? Only very few people report bugs just to be nice (and those will be
happy to do anything to help us), most people report bugs because they want
them fixed.

> * interested in getting involved into upstreams
> * technically able to do so.

If they're able to report the bug to us, they're also able to report it to
upstream, the information they need to provide is basically the same (e.g.
for KDE, they just need to pick "Fedora packages" from a dropdown to let
upstream know what distro they're using, other than that, the requested
information is exactly the same AFAICT).

> This occasionally applies to developers - To normal users it usally
> doesn't apply, they want "to have their issue fixed".

Then they need to do what it takes to get their issue fixed. Talking to
upstream, helping with tracking the bug down etc. are all part of that.

        Kevin Kofler