[389-users] Directory admin is unable to edit user account

Rich Megginson rmeggins at redhat.com
Thu Oct 22 14:19:09 UTC 2009


Randall Wood wrote:
> Further information:
>
> For the user that was uneditable: When first the password retry count is
> set to zero, we get the error when saving, but, if we reset the password
> retry count to zero and then change the uid by deleting the last
> character and retyping it, we can save the changes.
>
> Also: We were able to create a new user and change the password.  We
> were also able to unlock another account.  The problem seems to be just
> with this one account, but the red slash on the users group is still
> there.
>   
start the console like this:
389-console -D 9 -f console.log
then try to edit your user with the red slash
> On Tue, 2009-10-20 at 16:02 -0400, Randall Wood wrote:
>   
>> I am supporting an outfit that has two FDS servers configured for
>> multiple-master replication. I do not have access to these servers.
>>
>> Today it was observed that on both of these servers, a user logging into
>> the FDS Console as cn=Directory Manager is unable to edit the advanced
>> properties on a user (to unlock a user's account), and that the Users OU
>> is marked with a red X.
>>
>> I can not find any documentation that discusses why this red X would
>> appear. What does this mean?
>>
>> Users of the systems supported by these FDS servers are still able to
>> authenticate against the servers, and the administrators of the servers
>> can not find anything relevant in the error logs. Is there anything you
>> could suggest looking for?
>>
>>     

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