tix for docs tasks (was BTW Guys)

Karsten Wade kwade at redhat.com
Wed Jun 13 03:13:04 UTC 2007

On Mon, 2007-06-11 at 15:59 -0400, Paul W. Frields wrote:
> On Mon, 2007-06-11 at 19:16 +0200, Paulo Santos wrote:
> > And we should take a look into this:
> > http://fedoraproject.org/awstats/docs/awstats.docs.fedoraproject.org.errors404.html
> > 
> > Its not much, but it would help a bit :)
> I see a *LOT* of these are people looking for "fc7/" in a hierarchy,
> which we should probably fix with a mod_rewrite rule on docs.fp.o.  Can
> we log that as a ticket on OTRS?  How else do we put these sorts of
> requests in nowadays?  (He said, noticing that so many things have been
> done perfectly that he hasn't needed to do this in a while.)  :-)

I've been going nuts watching requests fly on mailing lists, so I am
about to start a "use the ticket system!" campaign.  This would mainly
be for Websites and Infra, Docs and L10n next.

Anyone object to use using OTRS?

What for, you say?  Well ...

* Feature request
* Document request
* Formatting change
* Email in a ticket when you have a document ready to push to publish

Maybe this sort of thing is more useful for Infra/Websites-type

- Karsten
   Karsten Wade, 108 Editor       ^     Fedora Documentation Project 
 Sr. Developer Relations Mgr.     |  fedoraproject.org/wiki/DocsProject
   quaid.108.redhat.com           |          gpg key: AD0E0C41
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