Get Support link?

Paul W. Frields stickster at gmail.com
Mon Apr 7 17:52:35 UTC 2008


On Mon, 2008-04-07 at 17:54 +0100, Jonathan Roberts wrote:
> Hi all,
> 
> I have no idea if there is any call for this or not, but I've just
> whacked together a draft of something that I think might be useful. 
> 
> http://fedoraproject.org/wiki/JonathanRoberts/GetSupport
> 
> It's basically a landing page for anybody new to Fedora, who is a
> *user*, and wants to get some help. Currently, the links Documentation
> and Communicate are a bit vague I think, and so I tried to create a page
> that pulls together content that is exclusively useful for new users. It
> tells them about #fedora, fedora-list, fedora forum, and docs.fp.o,
> explaining what they are where new users coming from Windows/Mac might
> be less familiar (i.e. IRC). 
> 
> It was partially inspired by my Dad! As I force my parents to use Fedora
> I asked their opinion on the start page/home page and on the FUG. They
> thought the FUG was excellent work, exactly what they needed, but the
> links on the start/home page weren't clearer enough on how to get help. 
> 
> With this in mind, I have also created a css mock-up for the home page
> based on the spins designs that incorporates an obvious, clear, get
> support link at the top :p.
> 
> http://jonrob.fedorapeople.org/fp_home.png

The word "support" is unfortunately loaded with meanings we may not
intend -- but I think "Get help" works great.

-- 
Paul W. Frields                                http://paul.frields.org/
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  irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug
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