how can I help?

Adam Williamson awilliam at redhat.com
Mon Jul 20 19:02:16 UTC 2009


On Thu, 2009-07-16 at 15:02 -0700, Karsten Wade wrote:

> Great!  We are seeing a lot of interest in using the wiki for writing
> general-purpose how-to documentation.
> 
> I wonder ... would it be useful for people to read fedora-list,
> fedoraforum.org, and talk with moderators on #fedora about common
> issues, then turn those in to short articles on the wiki?  The next
> thing is, of course, to post back to that thread (email, forum) with a
> link to the new canonical wiki source for that answer.
> 
> We were talking earlier today about a knowledge base (kbase).  That is
> another great idea, focused on much shorter articles to solve a
> specific problem.  While that is being researched, why not start
> writing content in to the wiki?
> 
> It would be a good idea to add a category at the bottom of each
> article, such as:
> 
> [[Category:Kbase article]]
> [[Category:Kbase article draft]]
> [[Category:Kbase food]]

I hate to be a stop-energy-spreader, but I'm not a big fan of the 'ten
thousand tiny pages' school of documentation. It winds up with two major
drawbacks: you can't ever find anything, and nothing gets updated.
(Visit the Gentoo wiki to observe both in operation).

Most issues that are encountered on #fedora or forums, for instance,
should be documented in either the Common Issues page, or the Release
Notes. This was mostly what my earlier (long) email to the list was
about, which no-one seemed to reply to. I really think it's better to
keep things in some semblance of organization in central, canonical
pages, rather than having zillions of single-issue pages...

-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net




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