Splitting automated mail from human mail?

Dave Lawrence dkl at redhat.com
Wed Aug 10 16:31:20 UTC 2005


Jeremy Katz wrote:

>On Wed, 2005-08-10 at 19:06 +0300, Panu Matilainen wrote:
>  
>
>>On Wed, 2005-08-10 at 11:38 -0400, Jeremy Katz wrote:
>>    
>>
>>>Getting the mail on the tracker changes is most of what makes things
>>>worse I think.  Otherwise, I really don't see a huge difference and I
>>>think that the benefits are worth the high traffic -- it's at least
>>>traffic with signal instead of just noise.
>>>      
>>>
>>Compared to the review discussion bugzilla mails:
>>- Have lots of non-information on top - all the "please don't respond to
>>this by mail" blaa and such.
>>    
>>
>
>Yeah, this part is unfortunate.  I'm not sure that we can really do much
>about that :/
>
>  
>
>>- Don't have any context in them, to have the slightest clue you need to
>>go and read the bugzilla entry itself.
>>    
>>
>
>I find the threading to really give me reasonable enough context...
>especially as people seem to be being relatively verbose about things.
>
>  
>
>>- "foo at bar.com added to CC" type of mails are rather uninteresting.
>>    
>>
>
>We shouldn't be getting these -- I'll double check the email settings
>with dkl
>
>  
>
>>Oh well ... these are relatively minor annoyances which can be dealt
>>with procmail. One of my biggest irritations about these bugzilla mails
>>here is probably mixing "real" email discussion with non-discussion
>>mail, again procmail to the rescue. Having this stuff really trackable
>>in bugzilla IS a very good thing.
>>    
>>
>
>The goal is that we should just be getting "actual" comment/discussion
>mails.  Maybe the right thing to do is just to only get the bugzilla
>mails on comment added and none of the other categories of bugzilla
>changes...
>
>Jeremy
>
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>  
>

I am experimenting with the different email settings of the 
fedora-extras-list at redhat.com user. I think I have it
now where only new request messages will be sent and not subsequent 
changes but we will try this for a while
and see.

Dave

-- 
-------------------------------
David Lawrence <dkl at redhat.com>
   Red Hat Quality Assurance
-------------------------------
www.redhat.com   ftp.redhat.com





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