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Re: no feedback from Fedora Ticket System



Am Mittwoch, den 02.08.2006, 00:17 -0400 schrieb seth vidal:
> On Wed, 2006-08-02 at 03:10 +0200, Christoph Wickert wrote:
> > Recently a package of mine failed to build and the buildsys told me to
> > "contact the build system administrator" which I did via Fedora Ticket
> > System/OTRS.
> > 
> > Later the issues were resolved and I was able to build my package again.
> > Nevertheless I have not been emailed or contacted and there is
> > absolutely no information in my ticket.  It's "successfully closed", but
> > that's all.  To me a trouble ticket system, that doesn't inform users
> > and that doesn't hold any information, is just useless.
> 
> Could you tell us which ticket # it was so we can find out what the
> story was?

2006072910000038

There's not even a timestamp when the ticket was closed.

> 
> Thanks,
> -sv
> 

Christoph

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