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Re: no feedback from Fedora Ticket System



On Wed, 2006-08-02 at 11:21 +0200, Christoph Wickert wrote:
> Am Mittwoch, den 02.08.2006, 00:17 -0400 schrieb seth vidal:
> > On Wed, 2006-08-02 at 03:10 +0200, Christoph Wickert wrote:
> > > Recently a package of mine failed to build and the buildsys told me to
> > > "contact the build system administrator" which I did via Fedora Ticket
> > > System/OTRS.
> > > 
> > > Later the issues were resolved and I was able to build my package again.
> > > Nevertheless I have not been emailed or contacted and there is
> > > absolutely no information in my ticket.  It's "successfully closed", but
> > > that's all.  To me a trouble ticket system, that doesn't inform users
> > > and that doesn't hold any information, is just useless.
> > 
> > Could you tell us which ticket # it was so we can find out what the
> > story was?
> 
> 2006072910000038
> 
> There's not even a timestamp when the ticket was closed.


Weird. I can't find or see anything in the interface either and I'm
marked as one of the admins.

Mike, do you know what's going on here?

-sv



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