[Bug 180015] New: Review Request: OTRS - Open Ticket Request System

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https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=180015

           Summary: Review Request: OTRS - Open Ticket Request System
           Product: Fedora Extras
           Version: devel
          Platform: All
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: normal
         Component: Package Review
        AssignedTo: bugzilla-sink at leemhuis.info
        ReportedBy: imlinux at gmail.com
         QAContact: fedora-extras-list at redhat.com


Spec: http://mmcgrath.net/~mmcgrath/otrs/otrs.spec
SRPM: http://mmcgrath.net/~mmcgrath/otrs/otrs-2.0.4-1.src.rpm
Description: 

OTRS is an Open source Ticket Request System (also well known as trouble ticket
system) with many features to manage customer telephone calls and e-mails. The
system is built to allow your support, sales, pre-sales, billing, internal IT,
helpdesk, etc. department to react quickly to inbound inquiries.

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