ticket system comments

Jesse Keating jkeating at redhat.com
Sat Jun 23 01:38:18 UTC 2007

On Friday 22 June 2007 19:41:42 Karsten Wade wrote:
> This is a challenge; what if the issue being reported has to do with
> login or account creation?  Can't get an account to file a ticket about
> not being able to get an account ...
> So, there *must* be a catch-all support at fp.o that i) goes into a mailing
> list, ii) all infra people get that list, and iii) the few real pieces
> hopefully get noticed and acted upon.

Well, we /could/ allow tickets from non-authed people, IE anonymous.  It just 
lowers the barrier of entry for spam, and also makes it harder to get back to 
people if they don't leave proper contact info.

Jesse Keating
Release Engineer: Fedora
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: not available
URL: <http://listman.redhat.com/archives/fedora-infrastructure-list/attachments/20070622/a348261b/attachment.sig>

More information about the Fedora-infrastructure-list mailing list