HP pavilion 6541ev sound problem

[Dimitris M.]

Hello, I have no sound and the mute/unmute button on my HP dv6541ev remaing orange (muted).By pressing it i can see the onscreen sound display mute and unmute,but the button remains orange at all times.

Now,when I start a song/movie it opens up the corresponding player
normally and i can see the equalizer going up and down which means the
song/movie is playing.



However i can hear no sound from either the speakers or headphones.

My laptop specifications are:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01179103&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN



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