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Re: RedHat Network Charges



On Wed, 2003-11-05 at 09:57, Anthony J Placilla wrote:
> On Tue, 2003-11-04 at 15:53, Steve Withers wrote:
> > On Wed, 2003-11-05 at 07:56, Tim Kossack wrote:
> > 
> > > As to the void left by Red Hat offering Red Hat Network support only for
> > > Enterprise Linux customers, the Red Hat moves have created a golden
> > > opportunity for Ximian to expand its customer base. Ximian's Red Carpet
> > > provides the same type of services as the Red Hat Network - high-speed
> > > lines for downloads and automated updates for security and bug fixes -
> > > for a comparable price. All Ximian needs to do to gain new customers
> > > from those abandoned by RHN is to support Fedora, and they say that's
> > > what they're going to do.
> > 
> > Red Hat network recently took $360 from me for my 6 linux systems
> > subscribed......
> > 
> > Looks like that support won't last the full year I paid for. 
> > 
> > Do I get a partial refund? Or put it down to experience.   
> 
> In conversations that I've had with Red Hat people about that exact
> issue they are aware that it's a pain point & they will address it.
> 
> I am going to give them the benefit of the doubt


It gets even funnier. No sooner had I paid than the certificate expired
and those systems could no longer connect. I fixed my firewall right
asway - and it's fine. A few weeks later, i tried to fix the others, but
the rpm for applying the new certificate ends in '-1'.....and that fails
if you do not have the same rpm - but for the '-1' already installed. 

So I've paid for the 6 systems - but only 1 is actually receiving the
support becasue the certificate rpm can't be aplied to the others
because the pre-req isn't available. 

That's why I've just installed Gentoo 1.4 on one of my sytems.  I'm
looking for a new 'secondary' distro. I tried Debian, but "woody' is too
old for most of my new hardware and it's a huge pain to get everything
going....no video, no network - for starters.   

I've obviously relied too heavily on just one (Red Hat)....and each
distro has their own, wee learning curve. So it pays to be very familiar
with at least two - diverse - distros.   

-- 
Steve Withers <swithers mmp org nz>




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