[PHP-DB] help desk software

[Chris]

redhat wrote:

>Anybody out there familiar with some helpdesk software?  I found some
>called "teacup" that runs as a cgi and used Postgres but I wanted to see
>if I could find something that was PHP/MySQL based.  Any ideas out
>there?
>thanks,
>DF
>
>  
>
I use Support Services Manager from http://scripts.sheddtech.com/ssm/
It's a PHP/MySQL based ticketing system, that also has a knowledge base.

You should also check out 
http://php.resourceindex.com/Complete_Scripts/Customer_Support/
They've got tons!