FC2 doubtful quality?
Robert P. J. Day
rpjday at mindspring.com
Wed Jun 23 14:10:40 UTC 2004
On Tue, 22 Jun 2004, Craig White wrote:
...
> I would suggest that rather than trying to convince people to lower
> their expectations, it would be more beneficial to suggest that we work
> together to solve the problems and develop a better sense of humor (i.e.
> less whining) about the problems we face.
since i apparently started this barroom brawl, let me make a suggestion
that might solve a lot of problems. what FC2 (and future FC releases)
needs is a structured, somewhat-moderated repository of well-written and
important info for new users. quite simply, it needs a moderated wiki.
why a wiki? as it stands, there's *loads* of info out there on FC2.
there's fedora.redhat.com, there's the mailing list(s) and their archives,
there's private websites like fedoranews.org and fedorafaq.org, and on and
on and on. quite simply, there's just *too* *much* information out there,
a lot of it redundant, a lot of it almost but not quite usable, a lot of
it non-searchable, many people reinventing the wheel, etc.
all of those repositories have their strengths and weaknesses. the
mailing list archives are a perfect example. someone asks, "how do i do
X?". many respond (sometimes a bit testily), "hey, it's in the archives,
go look there." so one goes to the archives and starts looking at all
postings related to X, and finds:
* half of them *asking* about X
* half of the remainder saying, "yeah, i had that problem, too"
* half of what's left saying, "funny, *i* didn't get that problem"
* still half of what's left suggesting incomplete fixes that just
happen to work on *their* system, but might not work on anyone
else's ...
* ... and the occasional posting actually saying, "hey, *here's* why
that's happening and *here's* how you fix it." (whew)
is it any wonder that lots of folks are kind of reluctant to dive into the
archives? the point is that, when folks have a problem, they're not so
much concerned about getting *a* solution, what they really want is *the*
solution. that is, the complete explanation about why a problem exists
and how to deal with it. and there don't need to be 500 different
versions of this, just one, well-written, edited, and at least somewhat
quality-tested version, in a well-known place.
what i imagine is a mixture of fedoranews.org and fedorafaq.org.
fedornews has loads of great little articles and HOWTOs, but not in any
semblance of organization and (IMHO) too much stuff that has nothing to
do with fedora. fedorafaq doesn't have *near* the content, but
it has a nicer layout, even if i think it could be refined even further
into more subcategories.
wouldn't it be great if, at a single site, once could find articles
organized as follows:
Fedora Core 2
Known issues
The infamous XP dual-boot problem -- how not to screw yourself
PCMCIA won't start at boot time, why the heck not?
...
Filesystems
How to get NTFS support
How to create encrypted filesystems
What is LVM and how do I use it?
...
Multimedia
How to get ALSA sound working
How do I play MP3s?
How to play DVDs
Digital video under Linux
...
The FC desktop
How do I edit my &^#^^%(* GNOME menus?
How can I add additional fonts?
...
and on and on -- you get the idea.
now, the trick is that this approach would take a little extra effort.
first, someone would have to occasionally restructure the top level
topics, if it seems justified. and, second, one or a small group of
people would be responsible for QA, to make sure that submissions are
correct and complete. as an example, as an explanation of how to get NTFS
support, it wouldn't be acceptable to write, "go to ntfs.sourceforge.net,
get the module and load it." a bit more detail would, i think, be in
order; perhaps how to build a kernel to add your own support as well,
dangers involved, etc.
it wouldn't even be necessary to write totally new submissions -- it
would be perfectly reasonable to link elsewhere if good explanations
already exist. the important thing is to have good and organized docs in
a single place so people aren't bouncing around all over the net and, just
as important, to make sure this info is always kept up to date. (a rapid
response wiki, so to speak.)
keith lofstrom proposed starting a new mailing list. i don't think a
new mailing list would solve the problem, but a disciplined wiki would
go a long way to removing a lot of the current frustration.
thoughts?
rday
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