Fedora support etiquette, need suggestions

[Scott Burns]

Aaron Matteson wrote:

>How such a query should be handled:
>*Nudge in the right direction
>*At the very least a link to bugzilla
>*If it is simple enouph just tell how to fix it
>*There is much to be said for researching a problem for ones self, so i
>do not think every situation demands a solution as to an explaination of
>the given issue.
>
>  
>
I believe that if the answer is in a place the person really should have 
checked (ie, in the FAQ) the general list members should not answer it. 
 Instead a single designated person, or group of people, make a single 
reply to check the FAQ, and give a link to it.

-- 
Scott Burns
Mirrabooka Systems

Tel +61 7 3857 7899
Fax +61 7 3857 1368